Patient Connect Portal

Communicate with SHS and manage your own healthcare. It’s easy, secure, and available to you 24/7.

What you can do:

• Schedule most appointments
• Send a message to a healthcare provider
• Ask an insurance or billing question
• Complete required forms
• Request a referral
• Refill prescription
• Get lab results
• View a summary of information from your visits

Secure Login

🛑If this is an emergency, do not use Patient Connect. Call us at our emergency numbers.

I have a Kerberos password, but can’t access Patient Connect. Can you help?
Students need to matriculate in University systems in order to access Patient Connect. This may take time to update if you’re a new student. If your Kerberos account was recently created, wait a couple of days and then try again. If you still have issues, contact ithelp@bu.edu.