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ResNet Fee Frequently Asked Questions



Why has the University decided to charge residents a fee to subscribe to ResNet?

Several factors are contributing to accelerating increases in the demand for, and therefore the cost of providing ResNet, including:
  • growth in the number of computers ResNet supports;
  • significant annual increases in residents' use of the Internet, and;
  • vast improvements in the speed and overall capability of successive generations of personal computers and software.
To help defray the costs associated with ResNet improvements made necessary, in part, by accelerating increases in demand, Boston University has established a modest fee, as have a number of other institutions. While it would certainly be easier for the University to assign this fee to all residents, it's more equitable to assign the fee only to those residents who choose to take advantage of ResNet.


What services does a ResNet subscription provide?

Subscribing to ResNet provides fully functional access to high speed network ports in rooms and throughout the residences, use of the PCs and printers in the ResNet labs, and access to password protected resources from within the residences. Password protected resources include campus e-mail, courseware, Student Link functions such as online class registration, and other personal communication and information services. Without a ResNet subscription, you will be unable to use computers in the ResNet labs, to register and use your personal computer on ResNet, or to gain access to password protected resources from ResNet, such as those itemized above.


Why does the University charge residents an additional fee for resources they need to do their work?

Not all students want or need high-speed network access, nor do all students live on campus and have access to ResNet. It's therefore more equitable to assign the fee only to those students who can and do take advantage of ResNet. Note that computing, communications, and information resources are otherwise available to students throughout campus on an as-needed and as-available basis at no additional charge.


How much does it cost to subscribe to ResNet?

The price per subscriber for access to ResNet and the residential PC labs is only $290 per year. Note that consumers commonly pay several hundred dollars a year to subscribe to services providing less than a tenth the capacity ResNet offers each resident at Boston University.


How do I subscribe to ResNet?

Students assigned to on-campus residences will be automatically subscribed to ResNet at a fee of $290.


How do I unsubscribe to ResNet?

If you do not wish to subscribe to ResNet, you can unsubscribe using one these options:
  • Student Link at www.bu.edu/studentlink. Starting at the main menu, select "Money Matters," then "ResNet Fee Waiver." An Academic Computing System (ACS) account is required to access the system.
  • Contact Student Accounting Services at (617)353-2264 to decline the ResNet subscription.

What if I waive the fee?

Waiving the fee cancels and disables your subscription to ResNet. Once on campus, you can subscribe to ResNet immediately at any time from any computer connected to the network.

Residents who choose to subscribe to ResNet while on campus rather than in advance will be offered the opportunity to be guided through the subscription process whenever they attempt to register a personal computer on ResNet or to gain access to password protected services from ResNet. These services include the ResNet labs, campus e-mail, courseware, Student Link functions such as online registration, and other personal communication and information services. Specialized Web pages offer quick and convenient access to the subscription process.

You can also subscribe by going directly to this web page.


Can I receive full or partial credit for the fee if I terminate my subscription or withdraw from the housing system before the spring semester?

You must waive your ResNet subscription on or before the payment deadline of August 14, 2008 in order for your student account to be credited.


Will I be charged the full ResNet fee if I'm a resident only during the spring semester?

Students who become residents during the spring semester will be charged $145 to subscribe to ResNet - half the annual fee.


Can I share a friend's or roommate's ResNet subscription instead of establishing my own?

Without a ResNet subscription of your own, you will be unable to use computers in the ResNet labs, to register and use your personal computer on ResNet, or to gain access to password protected resources from ResNet, including campus e-mail, courseware, Student Link functions such as online registration, and other personal communication and information services.

Will I be able to use ResNet from the ResNet PC labs in lieu of a subscription?

The ResNet PC labs are an intrinsic part of ResNet and a subscription to ResNet is required if you wish to use the labs.


Will guests be able to use ResNet?

Guests may use ResNet without a subscription for occasional and responsible access to the Internet. Guests who are not Boston University students who wish to connect their own PCs to ResNet may be sponsored by a resident who subscribes to ResNet. However, sponsors will be held accountable for their guests' use of ResNet


Can I subscribe to ResNet if I'm a summer term resident?

ResNet fees are waived for all summer term residents; there is no need to subscribe.


Who should I contact if I have other questions about subscribing to ResNet?

Please contact Student Accounting Services at (617)353-2264 or via email at studenta@bu.edu.



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