The
cyber doctor will see you now
Page 4
...patients,
but it should be regulated. "It's just absurd, this whole freedom
of speech thing."
“It’s okay to lie to people?”
A few organizations, such as URAC and HONcode,
currently rate health Web sites in an attempt to inform consumers
about information quality without taking away an individual’s
freedom to post information online. Neither organization, however,
vouches for the reliability of the information on the sites they
approve. Nicolas Terry, a professor of law and co-director of the
Center for Health Law Studies at St. Louis University, is skeptical
about the efficacy of these rating systems. The Web is dynamic,
changing constantly. Rating organizations claim to periodically
review approved sites, but they cannot constantly keep tabs on them.
Without effective guidelines or widely used rating systems as recourse,
individual providers and larger health care organizations, such
as Kaiser Permanente, are taking the problem of Internet misinformation
into their own hands. More than 80 percent of patients who use the
Web use it as a supplement, not a substitute, for visits to their
health-care provider, according to Pew. As a result, patients can
use face-to-face visits to discuss material they have found, as
Bob Staib does, and their doctor can help them distinguish between
accurate and inaccurate information. The American Medical Association
recommends that Internet users treat information on the Web with
the same skepticism they treat print publications. Patients should
pay attention to the source of the information, citation of references,
disclosure of competing interests, and timeliness of the information.
Currently, however, one-half of Internet users ignore these important
cues, Pew reported.
Doctors, such as those at the Mayo Clinic, are also trying to police
Internet health information by posting health material on their
own Web sites. This movement would increase the availability of
Web health care information already vetted for content. Commenting
on this trend, Dr. Daniel Sands, a professor at Harvard Medical
School, said, “I hope in five years we get to the point where
it is malpractice to practice without electronic technology.”
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