Nada Tarradah

Nada Tarradah has over six years of retail banking experience and is currently the Head of Customer Service at the Bank of Bahrain and Kuwait. She was appointed in January 2014 to assist the head of retail banking with standardizing service excellence across all channels. Her main responsibilities include Customer Complaint Resolution, Customer Communications, Debit Card Operations, Contact Center Management, Social Media, Fraud Monitoring Management, and other Special Projects.

Nada was also an Assistant National Leader in the 25th Ship for World Youth Program , an exchange program sponsored by the Cabinet Government of Japan. Nada holds a Masters of Business Administration from DePaul University and a Bachelor’s in Industrial Relations & Human Resource management from The University of Kent in the UK.

As a Humphrey Fellow, her goal is to enhance her expertise in current Retail Banking trends and practices. She would also like to explore different professional fields in Leadership Development, Public Relations and Project Management.