Exchange Mailbox Creation

ESO Network Support staff notifies the DSA or Data Trustee when a new account has been mail-enabled.
Once logged into the network, the new user accesses his or her mailbox by running the Outlook client.
To ensure external mail is properly redirected to the user’s Exchange mailbox, the DSA has the user change the e-mail address in his or her BU Electronic Directory profile from BULoginName@acs.bu.edu to BULoginName@ad2.bu.edu. The user’s BU Login Name and Kerberos password are required. If the e-mail address is not displayed, it must still be entered into the profile and saved.
The DSA then asks the user to test the account’s ability to receive mail from outside BU by sending a message from an e-mail account such as Gmail, Hotmail, AOL, or Yahoo!.

Enrollment Services Operations