The CIDA Compass
Achieving Strategic Success: The Importance of Project Management
In today's fast-paced and ever-evolving higher-education landscape, effective project management has become more crucial than ever to actualize a strategic... More
CIDA Welcomes Our New Team Members!
CIDA is delighted to announce two exciting additions to our internal consulting team: Jacob Blumenthal and Allison Reilly (they/them). As... More

Unlocking the Power of the Network for Change and Continuous Innovation (NCCI)
Boston University is a member of the Network for Change and Continuous Innovation (NCCI), a national peer network of nearly 100... More
Enhancing Performance Through Focused Capacity Building
Recent operational reviews have highlighted that building strategic capacity is important for improving the efficiency and resilience of any organization, More

Strengthening Operational Efficiency through Communication
In a recent operational review, our team identified key process inefficiencies rooted not in system limitations, but in behavioral patterns... More

Enhancing Departmental Services: A Comprehensive Operational Review
Recently, the CIDA team partnered with a BU department to assess, from a holistic point of view, the effectiveness of... More

Leveraging Working Groups to Divide and Conquer on a Time-Sensitive Effort
Recently, the CIDA team successfully led and coordinated efforts to establish operational processes to support a Collective Bargaining Agreement (CBA)... More
Leveraging DMAIC to Achieve Your Goals
The DMAIC (Define, Measure, Analyze, Improve, Control) framework is a powerful tool that can be immensely useful in the context... More

Process Mapping 101: A Powerful Tool for University Employees
As a university community member, you're likely on the lookout for ways to streamline operations, improve efficiency, and provide better... More

Mapping Your Path to Success: Stakeholder Analysis in University Improvement Projects
When launching continuous improvement initiatives, programs or projects in higher education, understanding your stakeholders is crucial for success. A stakeholder... More
