The CIDA Compass

Enhancing Performance Through Focused Capacity Building
Recent operational reviews have highlighted that building strategic capacity is important for improving the efficiency and resilience of any organization, More
Strengthening Operational Efficiency through Communication
In a recent operational review, our team identified key process inefficiencies rooted not in system limitations, but in behavioral patterns... More

Enhancing Departmental Services: A Comprehensive Operational Review
Recently, the CIDA team partnered with a BU department to assess, from a holistic point of view, the effectiveness of... More

Leveraging Working Groups to Divide and Conquer on a Time-Sensitive Effort
Recently, the CIDA team successfully led and coordinated efforts to establish operational processes to support a Collective Bargaining Agreement (CBA)... More

Leveraging DMAIC to Achieve Your Goals
The DMAIC (Define, Measure, Analyze, Improve, Control) framework is a powerful tool that can be immensely useful in the context... More

Process Mapping 101: A Powerful Tool for University Employees
As a university community member, you're likely on the lookout for ways to streamline operations, improve efficiency, and provide better... More

Mapping Your Path to Success: Stakeholder Analysis in University Improvement Projects
When launching continuous improvement initiatives, programs or projects in higher education, understanding your stakeholders is crucial for success. A stakeholder... More

Crafting Effective Problem Statements
Throughout our consulting work with clients across the University, we have observed that the foundation of any successful project or... More

CIDA’s Compass – A Brief History of Continuous Improvement and Data Analytics
Last week we published our first post in the Continuous Improvement & Data Analytics (CIDA) Continuous Insights blog. In that... More

The CIDA Compass – CIDA is Launching a Blog!
Welcome to the very first Continuous Improvement & Data Analytics (CIDA) blog post! Our vision at CIDA is to create... More