COVID-19 Resources

The Healthway organization consisting of the clinical and public health staff dedicated to COVID-19 case management and selective contact tracing will close on May 25, 2022.  

With the health and safety of the Boston University community contining to be at the forefront of the work that we do in the BU Occupational Health Center, please review the information below and on the linked pages to learn more about how the COVID-19 protocols will be changing effective May 25th, 2022.

Asymptomatic PCR Community Surveillance Testing
  This is being discontinued as of May 23, 2022 and all current collection site locations will close on the end of the day on May 23, 2022
Symptomatic and Close Contact Exposure PCR Testing
  • We will continue to process COVID-19 specimens for employees who are experiencing symptoms or who have had a close contact exposure.
  • The location for symptomatic and close contact exposure testing COVID-19 test kit pick-up and specimen drop-off will change to the Occupational Health Center, located at 930 Commonwealth Avenue.
  • Instructions on how to pick up COVID-19 self-test kits, activate the test kit and drop off specimens may be found here.
  • If you work on the medical campus, you can utilize the testing services on the Charles River Campus or you may go to the BMC ILI clinic located at the Crosstown Building (801 Mass Ave.) Monday through Friday 8AM-3:30PM.
 

 Protocol for Positive SARS-CoV-2 Test Results: Employees

 
  • If you test positive for SARS-CoV-2 (COVID-19), your result will be released immediately in your Occupational Health Connect Portal  to inform you that you must isolate as soon as possible. 
  • Please review the isolation guidelines here.
  • You must also inform your supervisor or manager as soon as possible that you are unable to come into work. They will no longer receive the work restriction notice.
 

 Protocol for Positive SARS-CoV-2 Test Results: Managers

 

  If you are a manager and an employee reporting to you tests positive for SARS-CoV-2 (COVID-19), they will be instructed to isolate and inform you as soon as possible that they are unable to come into work. You will no longer receive a work restriction email for your employee as of May 24th.
 
 Healthway Organization

 

 The Healthway organization consisting of the clinical and public health staff dedicated to COVID-19 case management and selective contact tracing will close on May 25, 2022.  The Healthway line at 617-353-3550 and healthwayhelp@bu.edu will also no longer exist after May 25, 2022.

 

COVID-19 Medical Questions

Starting May 25th, please direct all COVID-19 related medical questions and concerns to the Occupational Health Center at 617-353-6630 on weekdays from 9am-5pm.

COVID-19 Non-Medical Questions

Please continue to direct all work-related, nonmedical COVID-19 questions related to Human Resources at 617-353-2380 or covidhelp@bu.edu on weekdays from 9am-5pm.