Boston University Resources
Health & Wellness, COVID-19 Resources
for the latest announcements and information on BU’s response to COVID-19
- Students who have non-medical questions about the vaccine may email firstname.lastname@example.org, or call Healthway at 617-353-0550 and press 4, from 7 am to 11 pm, 7 days a week.
- Faculty and staff who have non-medical questions about the vaccine may email email@example.com, or call 617-358-4990 weekdays from 9 am to 5 pm.
- Students, faculty, or staff who have medical questions related to the vaccine and post-vaccination side effects should call Healthway at 617-353-0550 and press 2 to speak with a triage nurse, 7 am to 6 pm, 7 days a week.
Healthway Web Portal
for daily screening, scheduling testing, tutorials, dashboard
Healthway Line: phone 617-353-0550 (for students, faculty, and staff who are symptomatic, tested positive, or calling to speak with a contact tracer)
- Results Notification, press 1 (8 am–8 pm, 7 days/week)
- Triage Specialists, press 2 (7 am–6 pm, 7 days/week)
- Contact Tracers, press 3 (8 am–8 pm, 7 days/week)
- Non-medical questions from students on COVID-19 protocols or the vaccination process, press 4 (7 am–11 pm, 7 days/week)
Email Healthway: for students who have general questions, issues with badges, or not receiving prompts for testing/attestation, please email firstname.lastname@example.org.
Student Health Services Behavioral Medicine
617-353-3569 (24/7 on-call)
BU Student Health Services Medical Clinic
617-353-3575 (24/7 on-call)
Research Occupational Health Program
Academics, Research & Financial Aid
Research Recovery Toolkit • 617-353-6630
- Charles River Campus & Fenway Campus: 617-353-2105
- Medical Campus: 617-358-4144
Fitness & Recreation Center
FitRec Member Services: 617-358-3740 • Program Registration Assistance: 617-358-3740
- Charles River Campus/Fenway Campus 617-353-2160 • email@example.com
- Medical Campus 617-358-3506
- BU Shuttle
Charles River Campus/Fenway Campus Public Safety
Emergency: 617-353-2121 • Non-emergency: 617-353-2110 • firstname.lastname@example.org
Medical Campus Public Safety • 617-358-4444 • bu.edu/police • email@example.com
Office hours: 9 am to 5 pm, weekdays • 617-353-4380
City, State, and Government Information on COVID-19