University Service Center

The University Service Center is the place to call when you have questions or problems that don’t seem to be a good fit with any of the more specialized offices at the University.  Please use the site navigation to the right to learn more about our services and programs, as well as the USC’s unique staffing arrangement.  We are an excellent starting point if you are unsure where to turn for help!

How to reach us

USC associate directors can be reached by phone at 617-358-1818.  Our office is open weekdays between 9 a.m. and 5 p.m.  We also have designated drop-in hours each week or students may call the office to make an appointment.

Jump to the regular drop-in hours schedule

Special drop-in hours schedule for week of April 10th

The deadline to arrange a Spring 2017 leave of absence or University withdrawal is Wednesday, April 12th at 5 p.m.  The USC is offering additional drop-in hours the week of April 10th in order to best assist students who need to finalize paperwork by the University deadline.  Inquiries regarding Spring 2017 leaves and withdrawals will be prioritized during these special drop-in hours.

Monday, April 10th 9 – 10:30 a.m. 2 – 3:30 p.m.
Tuesday, April 11th 9 – 10:30 a.m. 2 – 3:30 p.m.
Wednesday, April 12th 9 – 10:30 a.m. 2 – 3:30 p.m.

The regular USC drop-in schedule will resume beginning April 13th.

Regular Drop-in hours

Monday 9 – 10:30 a.m.
Tuesday 9 – 10:30 a.m.
Wednesday By appointment only
Thursday 9 – 10:30 a.m.
Friday 9 – 10:30 a.m.