Intro to Clinical Medicine I: Affect
Introduction
Emotional Expression
Observe Patient Affect
Video Activity
Non-Verbal Expression
Vocal Expression (Video Activity)
Affective Interviewing
Interviewing Techniques
Interviewing Techniques (cont.)
Using Continuers (Video Activity)
Responding to Affect (Video Activity)
Conclusion
Survey
Using Continuers

3. Use pauses, silence, and verbal or non-verbal continuers

  • “un-hunh"
  • “hmm”
  • “go on…”
  • “what else?”
  • nodding or tilting head slightly

Watch Video for an example of the use of pauses, silence, and verbal or non-verbal continuers. Comment on what you observe.

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Audio

Copyright 2012 Department of Family Medicine, Boston University School of Medicine