E-mail Overview

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E-mail services are provided to all staff using Microsoft Exchange. As a policy, Exchange mailboxes are not created for students. Currently, the default size of your Exchange mailbox is 100 MB.

Depending on the computer you are using, there are several applications that you can use to access your e-mail account. ESO supports the following:

  • Outlook Web Access (OWA)
    All members of Enrollment and Student Affairs may use OWA to read/send e-mail. OWA may be accessed through an internet browser by visiting https://xmail.bu.edu. See OWA for additional information on using Outlook Web Access.
  • Outlook Client
    The full version the Outlook e-mail client will work for staff or student employees logging onto PCs that are connected to the Enrollment network. While you are logged in, your PC will connect to the your mailbox on the Exchange server when you open Outlook.
  • E-mail Availability
    The Microsoft Exchange server is available 24 x 7 except during brief outages for maintenance.

Both the full version of Outlook and OWA allow you to access and modify your BU Exchange mailbox, Outlook Calendar, Contacts, Tasks, and Folders.