Benjamin Rodriguez, M.Ed., Ed.S. (he/him) serves as the Associate Director of Student Support Services in the Office of the Dean of Students. Since joining BU, Benjamin has contributed to the growth of Student Support Services and the expansion of its visibility and impact across the University. Through his work, he helps ensure that students experiencing personal, academic, financial, and other challenges have access to individualized support, appropriate resources, and advocacy as they navigate their BU experience. 

As Associate Director of Student Support Services, Benjamin supports the day-to-day operations of the department and contributes to the continued development of its student support model. He provides non-clinical case management to students who connect with the department, helping them identify needs, navigate university systems, connect with campus and community resources, and develop pathways toward greater stability and success. He also collaborates with campus partners to coordinate care, respond to emerging student concerns, and strengthen the University’s broader network of support. 

Benjamin’s work also focuses on increasing awareness and access to Student Support Services across the student body. He oversees the student staff and interns who contribute to the department’s marketing, outreach, and engagement efforts, helping ensure that students know about SSS and understand how the department can support them. He also contributes to emergency assistance and basic-needs efforts, student outreach and crisis response, and initiatives designed to help students navigate challenges before they become larger barriers to their success. 

Prior to BU, Benjamin served for four years as an Undergraduate Academic and Career Advisor at the University of Massachusetts Amherst, where he supported students through individualized academic and career guidance grounded in empathy, access, and inclusion. Prior to that, he held graduate assistant positions in Residence Life and Student Success. A Springfield, Massachusetts native, Benjamin holds a B.S. in Education and Sociology from Syracuse University, a Master’s in Education in Counseling, and a Higher Education Specialist degree from the University of Massachusetts Amherst. His professional interests include holistic student support, student advocacy, equity and inclusion, and developing systems that promote student success and belonging. 

Outside of work, Benjamin enjoys immersing himself in music of all kinds, particularly 2000s R&B and Hip-Hop, with Beyoncé being his favorite artist of all time. He enjoys spending time with family, friends, and his three dogs, traveling to his island of Puerto Rico, and frequently visiting Disney World. Benjamin also prioritizes mindfulness, fitness, and other practices that support his overall well-being.