COM IT maintains and offers A/V and technical support for fourteen general use classrooms and several specialty spaces. All COM classrooms are equipped with AV Systems and MAC or PC Instructor stations.
Location: Room 205 at 640 Commonwealth Ave. 02134
Hours: 9:00 am to 7:00 pm M-F
Email: comhelp@bu.edu
Phone: 617-353-3453
Support for student laptops is provided by COM IT as well as BU IS&T. In general, COM IT is available to assist students with COM specific technologies while IS&T provides additional generic hardware and software support. Please feel free to contact us if you are having issues and we can assist or point you in the right direction for further service.
Services COM Tech Provides
- COM Software Application Troubleshooting
- CFS Fileshare Connection Assistance
- BU WiFi Troubleshooting
- Printing in COM
- External Drive Formatting Assistance
- Emergency Computer Accessories/Dongles
Services BU IS&T Provides
- Application and Operating System Troubleshooting
- Virus and Spyware Removal
- Operating System Reload
- Hardware Diagnosis and Repair
- Hardware Upgrades