Graduate Prerequisites: QST AC710 or AC711, QST MO712 or MO713, QST QM716 or QM717 (Recommended: QST MK723 or MK724 or QST FE712 or FE722)) - This MBA core course is case-oriented and focuses on topics of use to managers in any environment: process analysis, process improvement, supply chain management, and strategic operations decision- making. The course emphasizes the importance of effectiveness and efficiency and evaluates the potential trade-offs between them.