University Service Center

Please let BU know about your plans for Fall 2020!  

The University Service Center is the place to call when you have questions or problems that don’t seem to be a good fit with any of the more specialized offices at the University.  Our staff assist undergraduate students with complex problem resolution, in particular questions or concerns that are sensitive in nature or involve multiple University areas simultaneously.  The USC also administers the leave of absence, withdrawal, and return from leave processes for undergraduates.

Our staff are available by phone, weekdays from 9 a.m -5 p.m., as well as by email (  At high-volume times of year, we update our email auto-reply with answers to frequently asked questions, for your convenience.

As an alternative to our in-office morning drop in hours, we are offering additional (phone) appointment slots.  Appointments can be arranged through our online scheduler.

Welcome page for incoming Terriers