University Service Center

The University Service Center is the place to call when you have questions or problems that don’t seem to be a good fit with any of the more specialized offices at the University.  Please use the site navigation to the right to learn more about our services and programs, as well as the USC’s unique staffing arrangement.  We are an excellent starting point if you are unsure where to turn for help!

How to reach us

USC associate directors can be reached by phone at 617-358-1818.  See below for the drop-in schedule as well as any changes to our hours as we approach the new semester.

August 10 – September 30
Drop-in hours 9:00 – 10:30 a.m., otherwise by appointment.

August 24 – September 1
Drop-in hours 9:00 – 10:30 a.m. and 2:00 – 4:00 p.m.

*As the first day of classes approaches, our phone and walk-in volume increase.  We’ve added additional drop-in hours to accommodate this, and appreciate your patience if you encounter a short wait.

Please note the USC will be open from 9:00 a.m. – 5:30 p.m. over move-in weekend (August 29 & 30).  We will also be open an additional half hour – until 5:30 p.m. – on Monday, August 31.