Your Brand

To be a successful working artist, take a few pages from the marketer’s playbook.

By Patrick L. Kennedy

To tweet or not to tweet? If you make your living as an independent painter, sculptor, graphic designer, musician, actor, or director, the answer is, to tweet. As well as to blog, email, and Facebook—and most important, to do all of these strategically.

Artists today should know how to market themselves, says CFA Dean Benjamín Juárez, who plans to make entrepreneurial skills part of the College’s curriculum going forward.

Nowadays, the arts have lots of competition for people’s time and attention, Juárez explains. “So an artist needs to be not only an excellent, relevant artist, she also needs to be an advocate for her profession, for her art, and for her work. This means that she will have to acquire on top of her artistic skills some other tools that will allow her to be a good presenter, to express herself in writing and orally, to reach out to her community, to build new ways in which to experience the arts, to make use of technology and social media.”

A big part of that, says Juárez, is knowing how to brand yourself.

“Personal branding is a state of mind,” Gary Bergmann tells audiences at his lectures on the topic. Bergmann, a personal branding consultant and  a career counselor at BU’s School of Management, says his advice applies to artists as much as, if not more than, it does to business professionals. Careful branding, he says, provides artists swifter recognition and the potential for a more devoted and appreciative audience. “The sooner you realize you are a brand and you need to integrate and unify all the elements of your communication, the better.”

You don’t have to be Martha Stewart or Dolly Parton to practice “personal branding.” The term is defined by Dan Schawbel, a guru Bergmann cites often, as simply “how we market ourselves to others.”

Study after study has shown that “a strong brand gets more revenue through higher awareness,” says another School of Management branding expert, Associate Professor Susan Fournier. And self-employed artists know that they have to consider revenue if they want to keep making art.

Not that an independent practitioner should try to maximize his or her brand. “A coffee company wants its brand to be the biggest,” says Fournier. “That might not be the best goal for an artist.”

Personal branding in the arts is actually about staying true to one’s vision. The point is to clearly define that vision, and to keep in mind the audience, no matter the size, that appreciates that vision.

“It’s not how well you are known,” says Bergmann. “It’s what you are known for.” That’s the first of two major principles of branding as Bergmann sees it. “It’s writing your own mission statement. What are your key attributes?” List them.

For example, jewelry designer Kirsten Goede (’90) says, “I am known for hand-crafted Swarovski crystal—and an abundance of it—and a lot of style. Bright, colorful, and feminine” are the words associated with her line, Objets d’Envy.

Bergmann’s second and closely related principle is: “It’s not about you; it’s about who your ‘client’ is.”

In Goede’s case, that means, “A woman who’s between 28 and 52, probably an educated professional—but really somebody who’s looking for something a little bit different and is not afraid to go a little bit bolder with her jewelry,” she says. (Gayle King, best friend of Oprah Winfrey and editor-at-large of O, The Oprah Magazine, wore an Objets bracelet to the 2011 Academy Awards.) “There’s a ton of jewelry designers out there, but there’s a customer for everybody.”

And while a large company wants its product to “resonate within the culture,” says Fournier, artists need only focus on a segment of that culture. “There has to be a group that’s drooling for what it is that you do.”

Once you’ve defined your attributes and your audience or clientele, you’re ready to promote your brand online and off. Web 2.0 and social media allow small entrepreneurs to market themselves as never before. (Think of all the crafts sold on Etsy.)

This doesn’t mean it’s time to lock yourself indoors and rely solely on the Internet to build your brand. But with cheap and speedy electronic communication, an artist can not only spread the word about upcoming exhibits or shows, but also develop a buzz and a sense of intimacy with fans.

Goede perfectly blends shoe leather with savvy e-marketing. The women who read her email newsletter and buy her jewelry enjoy doing business with a small entrepreneur, she says. “It’s sort of, ‘This is my friend and my jewelry designer.’” (Goede says for that reason she finds email to be a more intimate venue than Facebook or Twitter, although she maintains pages on those sites as well.) Meanwhile, she goes out to visit office groups who invite her for lunchtime show-and-tells, and she holds fun “coffee-and-sparkle dates,” in which she shows small groups her latest work.

As you juggle on- and offline marketing efforts, the key is to remember “the three C’s of personal branding,” as Bergmann calls them: “Clarity, consistency, and constancy. You need to be very clear about who you are and what you do; the message has got to be the same over and over again; and you’ve got to be out there all the time—you can’t be hiding in a corner.”

The advantage of being a one-person promotional machine is that you can make your communications consistent yourself, without having the pieces separately approved by a committee. Using her photography skills and her CFA graphic design training, “I control all the messaging,” says Goede.

“Everything has the same look and feel and voice, and it’s got to be authentic, which is not so hard to do—it’s really just speaking from the heart. Jewelry design is one of the most important things in my life, so I can talk about it and spread the word pretty easily.”

Many of us are wary of putting ourselves out there too much, of seeing our typos or ill-advised posts spread before we can delete them. And indeed, in some ways, you face greater risks branding yourself than if you were branding a coffee or a car, Fournier acknowledges. “Because the brand is a human, and humans make mistakes.”

But to a large extent, you have it all over a faceless corporation. “A strong narrative is the biggest secret of branding,” says Fournier. “All good brands have good stories. And good stories that are resonant and provocative have a main character. Well, the personal brand has that built in already. Artists, because they’re corporeal, can make their stories come alive. It takes a lot more work to do that for a brand of coffee.”

E-marketing Tips from Entrepreneurial Alumni

Yevgeny Kutik (’07), violinist
Yevgeny Kutik“Twitter is an incredibly powerful way to get your music or art ideas out there. It is important to be creative on Twitter. Say things that provoke, are funny, or are informative—anything that would genuinely interest a varied group of individuals. This can really help grow your group of followers as well as get your name out there. However, I think one should be careful when posting bland info-statements and the same old thing. This can do more harm than good.”

Julia Fernandez-Pol (’08), painter
Julia Fernandez-Pol“I use Facebook to promote shows, and also any reviews of my work or my friends’. I have found it a wonderful way to stay in touch with an art-conscious community beyond my own physical limitations, having spent a lot of time in other countries.”

Kirsten Goede (’90), jewelry designer
Kirsten Goede“Social media is great, but really get those email addresses from people. Exchanging emails—it’s a much tighter relationship. Get those addresses any way you can. For example, I don’t give out my business card so much as get others. You don’t know whether someone will follow up if you just hand them your card, but once you have their contact info, you control where the relationship is going. I pay 80 bucks a month for an email newsletter service—that forces me to get one out every month. I get sales inquiries every time.”

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