Our team

Who are we? Currently, we’re a team of nine: three writer-editors, three print and interactive media designers, one new media guru, one video and events maven, and one whiz at BU’s sourcing systemsplus a campaign communications expert we share with our sister departments, Stewardship & Donor Relations and Campaign Events.

TiffanyTiffany Canetta is DevCom’s senior graphic designer. She holds a bachelor’s degree in communications from The College at Brockport, and began organizing DevCom’s project processes in March 2009. She earned her master’s degree in graphic design from BU’s College of Fine Arts in 2014. Before joining Boston University, Tiffany worked as an event manager for Blitz Media in Needham, Mass., and as a traffic coordinator for the Syracuse, New York, advertising agency Eric Mower & Associates.

Tiffany is responsible for designing many of DevCom’s print projects and online graphics, and for supervising the department’s graphic designer position.

Jeff2Jeff Cruikshank serves as the executive director of advancement communications, stewardship and donor relations, and development-related events. A 1974 graduate of Amherst College and a 1987 graduate of the Harvard Business School’s Program for Management Development, he has produced communications for more than two dozen campaigns, ranging from million-dollar capital efforts to billion-dollar comprehensive campaigns. He has worked with DAR Senior Vice President Scott Nichols on three previous campaigns. Before joining DAR in 2010, Jeff worked on a series of BU-related publications, including the public version of President Brown’s 2007 strategic plan and case statements for CFA, the BU School of Law, the BUSM student residence, and the Student Services project.

He has also written a number of books, including The Man Who Sold America, a biography of advertising pioneer Albert Lasker, published by the Harvard Business Review Press in 2010.

Jeff is responsible for planning and executing all communications related to the campaign.  (Click here to see the complete campaign plan.)

CaitCaitlin Cushman DevCom’s assistant director of new media. She was previously a writer/editor for DevCom, and she holds a BFA in fiction from Emerson College and an MFA in fiction from American University. She has taught; published; edited; studied literature and writing; sold things; bought things; read many, many, many things; and spent a fairly unreasonable amount of time on the web—so she knows it’s an exciting time to be a content creator.

Her fiction has appeared in So To Speak and Amazing Graces: Yet Another Collection of Fiction by Washington Area Women, and she has published reviews and author interviews online at First Person Plural.

Her DevCom responsibilities include: generating and editing cross-platform content, managing websites, proofing and providing writerly advice, brainstorming strategies for engagement and fundraising (especially for The Campaign for Boston University), staying abreast of new media development and innovation, and making sure her coworkers remember to take a break for lunch.

SuzanSuzan Glaum is DevCom’s associate director of design and new media. Suzan holds a master’s degree in graphic design from the University of Massachusetts Dartmouth and a bachelor’s degree in graphic design from the University of Marmara in Istanbul, Turkey. She started her career as a designer at the Young & Rubicam ad agency, and has since worked for the in-house design departments of several US companies. While maintaining her busy career, she also taught graphic design courses at Mount Ida College for four years, before joining BU’s DevCom team in October, 2012.

She is passionate about the design industry and has an extensive experience with print, web, and multimedia. Her work has been widely recognized and exhibited at galleries throughout Europe and the United States, and she’s won several awards.

Her DevCom responsibilities include oversight of the department’s design and new media efforts and design of print and multimedia fundraising materials used throughout the University. She works closely with the DevCom director and supervises the department’s designer and new media team to produce high-quality products that are consistent with BU brand standards.

daveDave Goldstein is senior program coordinator for DevCom, Campaign Events, and Stewardship. Before joining the DevCom team, Dave worked as a staff coordinator for the Global Leadership Development team at DAR, and before that, he worked for the BU School of Management. He has a bachelor’s degree in history from George Washington University.

Dave is responsible for carrying out the administrative functions for the team, including procurement and vendor relations.

FrancieFrancie King is DevCom’s senior writer/editor. She has a master’s degree in anthropology from Boston University and a bachelor’s in literature from Denison University. A longtime writer and editor, she most recently directed the campaign communications office for the Museum of Fine Arts during its $500 million campaign (completed in 2008) and has managed communications offices and writing projects for Children’s Hospital, Harvard University, Wellesley and Wheelock Colleges, and Lesley University, as well as other nonprofits and publications. She has edited 12 non-fiction books, primarily personal biographies. In her hours away from BU, she ghostwrites memoirs as the principal of HistoryKeep, her Marblehead-based company.

Francie is responsible for writing and editing DevCom pieces, including newsletter and magazine articles, proposals, and information pieces for BU schools.

Jiani LiuJiani Liu serves as DevCom’s graphic designer. She holds a BA in design and visual communications from Xi’an Jiaotong University in China, as well as an MA in graphic design from Suffolk University. Before arriving at Boston University in July 2015, she interned at Next Mile Project and several start-ups in the Boston area. She seeks to integrate both Eastern and Western design aesthetics to emphasize the global aspirations of Boston University and cater to global audiences. 

Jiani is responsible for creating digital graphics and print collaterals, including email banners, invitations, posters, and proposals.

AustynAustyn Ellese Mayfield is DevCom’s integrated media producer. Equal parts “word nerd” and “production geek,” she happily splits her time overseeing the creation of video content and developing programming for DAR events. She holds an M.A. in creative writing and an M.S. in broadcast journalism—both of which were earned at BU, which she attended as a Martin Luther King, Jr., Fellow.

Austyn Ellese has written for a number of local publications, including The Boston Globe, the Improper Bostonian, and Boston Magazine; and—since old habits are hard to break—in her downtime, she continues her work as a freelance lifestyle writer, stylist, and video producer for businesses and charities.

JuliaJulia Serazio is DevCom’s associate director, focusing mainly on the writing/editing end of things. She holds a bachelor’s degree in (not surprisingly) English, from Cornell University, as well as a master’s in journalism from Columbia University. She came to BU from Yale, where she worked in development communications during the record-breaking “Yale Tomorrow” campaign; before that, she spent a fairly frantic but happy decade as a journalist, holding editorial roles at The Houston Press, New York Magazine, Condé Nast Portfolio, and Next City while also writing for publications including the New York Times, The Boston Globe, and the Houston Chronicle.

Julia is a Boston native and is very happy to be home. Go Pats!