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Empower Your Staff

Kristen Cuneo (MBA’14) is already an inspirational leader. As a program manager at Girls’ LEAP, she helped teens build confidence through self-defense training.

1. Help others help themselves When working with people, first understand who they are and where they are in their lives, and accept them without judgment. Then identify the areas in which you can help them develop.

2. Embrace conflict Recognize the role of conflict in developing relationships. Conflict is a wound to a relationship; if you clean the wound, even though it’s painful, it will be able to heal.

3. Encourage staff to seek help Know when getting more information is the most effective way to deal with a situation. Asking for help is a sign of strength, not weakness.

4. Slow down and reflect Knowing who you are allows you to deepen your relationships with others. Connecting comes from building self-awareness and taking time to reflect.

5. Learn to be wrong Who you are is very different from how you perform. You can be wrong, but that doesn’t mean you’re stupid. I’m okay with being wrong. I might be right every once in a while, too.