Open Q&A Sessions

Have questions about your Blackboard course sites or Zoom setup? Join our daily virtual sessions to speak directly with eLive Services. The general schedule is as follows:

  • Monday – Thursday: 4:00 PM to 5:00 PM
  • Friday: 11:00 AM to 12:00 PM

These sessions do not require an appointment and faculty are free to join at any point during the listed hours.

Join Open Q&A Session

 

Support Policy

MET IT works closely with MET ETI to provide this service on a first come, first serve basis. We are responsible for the following:

  • Addressing Blackboard & Zoom questions
  • Training users on different Blackboard & Zoom features
  • Discussing strategies for using Blackboard & Zoom for unique scenarios
  • Troubleshooting errors and issues with Blackboard & Zoom