Open Q&A Sessions
Faculty with concerns regarding Blackboard and Zoom are welcome to stop by every day to discuss these issues directly with eLive Services. The general schedule is as follows:
- Monday – Thursday: 4:00 PM to 5:00 PM
- Friday: 11:00 AM to 12:00 PM
These sessions do not require an appointment and faculty are free to join at any point during the listed hours.
Support Policy
MET IT works closely with MET ETI to provide this service on a first come, first serve basis. We are responsible for the following:
- Addressing Blackboard & Zoom questions
- Training users on different Blackboard & Zoom features
- Discussing strategies for using Blackboard & Zoom for unique scenarios
- Troubleshooting errors and issues with Blackboard & Zoom