Email services are available to both employees and students at Boston University. Upon becoming a member of the BU community, you will set up your BU account and be provisioned the following:
- Students – Students are provisioned a Google account and can use Gmail for their email.
- Employees – Employees are provisioned a Microsoft Exchange account and can use Outlook for their email.
Support Policy
MET IT is responsible for the following:
- DataMotion SecureMail Set Up and Guidance
- Mailing List Creation and Guidance
- Microsoft Outlook Support
Students who require assistance with Gmail should review the BU IS&T page for support details.
As your BU email is linked to your BU account, support details can be found on our Accounts page. The Accounts page can help resolve such as:
- Forgetting your password
- Unlocking your account/email
- Requesting an email account for a visiting professor