Courses

The listing of a course description here does not guarantee a course’s being offered in a particular semester. Please refer to the published schedule of classes on the Student Link for confirmation a class is actually being taught and for specific course meeting dates and times.

• QST MS 756: Leadership and Change Management
  The focus of this course is on leadership from a variety of perspectives: organizational leadership in the external environment, as well as leadership at the top, middle, and lower levels inside organizations. We look leadership from a behavioral, emotional intelligence, and situational point of view, developing students' awareness, mindset, and skills in the process. In addition, we explore the challenges, theories, and skills of change management.
• QST MS 757: Innovation and Entrepreneurship
  This course introduces students to the innovation processes, such as design thinking, and various types and models of innovation. Students will learn current approaches to developing value for innovators, companies, societies, and economies through entrepreneurship. The course will explore various contexts for innovation and entrepreneurship, including new ventures, mature companies, and foreign market entry.
• QST MS 758: Special Topics
  Based on a survey of the student cohort, current and emerging topics most relevant to MSMS students will be presented. Given student backgrounds and career interests, topics such as Lean Six Sigma and Social Media Marketing, in addition to critical managerial topics such as Ethics, are presented.
• QST MS 759: Executive Communications B
  Persuasive written, oral and interpersonal communications are essential skills that are required for success in every business discipline. In this class, students will learn how to communicate clearly and persuasively, and to connect authentically with their audience, in a way that inspires action. Students will learn to take a point of view on current business issues, support it with logic and evidence, and express it effectively in multiple mediums, ranging from written to verbal, and from formal to extemporaneous. Best practices for both in-person and virtual remote interactions will be explored and practiced. Coaching will be offered for client project meetings and presentations.
• QST MS 760: Consult Prjct C
  
• QST MX 700: Online MBA Launch
  During this module, students are introduced to the various learning platforms of the program, meet their peers, and learn about important university and Questrom policies and resources. In addition, students receive tips and best practices for learning success in an online learning environment.
• QST MX 710: Creating Value for Business and Society
  This module discusses the role of the manager in business and society. Topics include the economic foundations of business, the impact of digital transformation and information, the power of the consumer in co-creation as well as other global business forces on how managers both capture and create value for society.
• QST MX 720: Managing Performance with Data
  Students learn the role data plays in managing the performance of the organization. Topics include: analyzing financial statements and accounting metrics, financial analysis for business planning, using statistics to drive business decisions, and metrics for financial, marketing, and operational performance.
• QST MX 730: Leading with Integrity
  This module discusses the role of human capital in the organization, as well as key principles of leadership and ethical decision-making. Topics include: developing a global and diverse work-force, leading through change, managing conflict, power, and politics, and leveraging high-performance teams.
• QST MX 740: Managing Risk
  Identifying and managing risk is critical to effectively leading in today's business environment. Topics include: assessing environmental, social, regulatory, financial, operational and brand risk; and then developing processes for measuring, monitoring and when possible managing those risks.
• QST MX 750: Leveraging Global Opportunities
  The world of business is changing at a rate faster than ever in history requiring leaders to identify and implement strategies for differentiation. Topics include: developing competitive strategies, managing the marketing mix for target segments, optimizing the global value chain, and analyzing global markets and trade systems.
• QST MX 760: Fostering an Innovative Mindset
  Leaders in today's organizations must work to understand and identify creative solutions to leverage known and unknown opportunities. Topics include: applying principles of design-thinking, managing the innovation portfolio, analyzing growth opportunities, and driving corporate and entrepreneurial innovation.
• QST OM 323: Operations Management
  Component of QST SM323, The Cross Functional Core. Focuses on the elements of operations management that are of particular importance in the context of new product development. These include: product and process design, process analysis, supply chain configuration, inventory management, and capacity and production planning. A semester-long business plan explores the interaction between operations management and marketing, information systems, and finance decisions.
• QST OM 353: Project Management
  Formerly OM453. Focuses on project management from two perspectives. First, the course explores management of projects on a day-to-day basis at the functional, operational level, dealing with the management of tasks, resources, risks and timelines within an individual project. The course also covers project management on a more strategic level, program management, which identifies linkages between and among a portfolio of projects at the business unit or firm level. The course covers the tools, techniques, roles, and responsibilities that are critical in managing programs effectively and managing projects to completion.
• QST OM 365: Improving Quality: Six Sigma Certification
  Formerly OM456. Six Sigma quality programs help companies deliver near-perfect products and services. People trained as Six Sigma experts are highly sought after on the job market. This course makes students proficient in Six Sigma including its underlying philosophies, tools (for example, statistical process control), and implementation. This course certifies students as Six Sigma Green Belts and is also designed to prepare students so that when they complete one or more quality improvement projects in a post-BU career, they will be ready to test for a "Black Belt."
• QST OM 440: Operations Strategy
  Explores the ability of an organization's operations to satisfy its strategic requirements by investigating the influence of decisions made about the structure capacities, facilities, technology, and vertical integration and infrastructure workforces, quality, production planning and control, and organization of an organization's operations and its capabilities. These decisions are considered in the context of different types of performance improvement plans organizations use: quality management, lean, reengineering, supply chain management, strategic alliances, and performance management. 4 cr.
• QST OM 441: Operations Analysis
  Presents tools and modeling frameworks that are relevant to solving today's supply chain problems. The class is a mixture of case discussions, lectures, games, and outside speakers. Case discussions cover subjects including designing new-product supply chains, optimizing inventory levels, quick response, and capacity management. Lectures provide the theoretical foundation for the course; the major subjects are inventory theory and forecasting. Although the course is not overly focused on mathematics, enough detail will be provided so that students can apply the material in practice. Games including the distribution game, the OPT game, and the Beer Game reinforce the concepts in a constructive way. Finally, outside speakers present real-world examples of how supply chain models are being developed in practice. This course is designed for students that will be working in consulting or supply chain management after graduation. For students majoring in areas like Finance or Marketing, it is a solid exposure to an area that is integral to any product-focused company. 4 cr.
• QST OM 447: Operations Management in Service Sector
  Introduces students to the special challenges of designing and managing service operations. The course focusses on the problems and opportunities presented by the presence of the customer in the operation which creates and delivers the service; on professional service operations; and on systematic ways to improve performance in service operations. Students carry out a small project developing a new service and the operation which will deliver it. The course demonstrates that a service manager must combine operations, marketing, and human resource skills into an integrated service system general manager approach. The course incorporates the following topics: service strategy, service system design, service quality, professional service operations, improvement programs in services, and multisite service operations.
• QST OM 451: Environmentally Sustainable Supply Chains
  This course explores initiatives that enable a company to reduce its environmental impact. We will study the initiatives based on where the impact occurs in the supply chain: within the four walls of the company, at extended suppliers, in logistics, and at customer or use phase. We will start with making a business case for sustainability, learning about the complex structure of supply chains, and different ways to assess environmental impact. In addition, we will cover food waste, sustainable agriculture, green product design, eco-labeling, sustainable business models, and supply chain risk management. 4 cr.
• QST OM 467: Global Supply Management
  Develops an understanding of the nature of international problems associated with the supply, distribution, and sourcing of products. Issues such as the operational support of market development in foreign countries, international sourcing, country analysis, and the management of supply and distribution activities are covered. A team project is required. 4 cr.

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