Negotiations

QST MO 448

Would you like to become a more effective negotiator in business and in other domains? This course focuses on negotiation strategies and tactics, and on the problems and possibilities of effective negotiations. It emphasizes putting theory into practice in a wide variety of circumstances (such as negotiating contracts and salary), and with a range of stakeholders including bosses, peers, customers, suppliers, banks, unions, regulators, etc. The course examines the psychology of negotiation, conflict resolution styles, power, influence tactics, and organizational influences and approaches to negotiation. Students will negotiate in team as well as one- on-one settings and be reflective on their progress as a negotiator as the course evolves.