The Art of Persuasion
QST ES 870
Persuasion is essential to success in our professional lives. Whether the goal is to convince one person in a face-to-face meeting, influence a group, sway an organization, or win over the public, the capacity to persuade diverse audiences is key to effective leadership. In this course we will explore a variety of advanced messaging and communication techniques to motivate and influence others. We will cover a range of situations, from delivering an inspiring talk, to communicating within an organization and with the public in a crisis, to holding crucial conversations to resolve conflicts and drive positive outcomes.

