Courses

• QST OM 865: Idea Lab
  This is an experiential course aimed at developing ideas for digital products and services ("web services"), within the context of a multi-stage "innovation tournament." The tournament structure will force the screening of certain ideas in the initial stages, and in such cases, some students will get reassigned to the surviving ideas. Participants will learn specific tools, methods, and concepts related to the creation of such services (e.g., opportunity sensing, management of variation, innovation/business analytics, crowd sourcing vs out sourcing decisions, existing versus incremental enabling technologies, idea interdependence and information architecture, task sequencing for enhancing cycle time and service quality) and will be required to develop web based test tools. The instructor anticipates that the best performing ideas will have high potential for entrepreneurial development. Thus, this course can serve as a front end to conduct follow-on development by working either in the IS, operations, health sector management, energy or entrepreneurship concentration courses, and/or by working with affinity groups in the BU community, such as, ITEC. Participants will be expected to read assigned material on visualization of ideas, and engage in the generation of promising ideas prior to starting this class. Make sure you have basic familiarity with how the web works. You need not be technical, nor have deep experience with the web development. Rather, you simply should understand the basic ideas behind URLs, HTML, and how web browsers work. You can figure this out by reading the Wikipedia entry (http://en.wikipedia.org/wiki/World_Wide_Web). We will also provide you with a mock-up of a typical website along with a tutorial on how to upload and edit this web site.
• QST OM 880: Product Design and Development
  This course explores central managerial challenges in the effective design, development, and introduction of new products. Topics covered include reducing the time to market while meeting cost and quality targets; managing cross-functional projects and inherent technological risks while keeping a focus on customer requirements; and integrated problem-solving by industrial designers, engineers, manufactures, and marketing specialists. [Case studies, readings, guest lecturers, field project]
• QST OM 898: Directed Study: Operations and Technology Management
  Graduate-level directed study in Operations and Technology Management. 1, 2, or 3 cr. Application available on the Graduate Program Office website.
• QST OM 922: Theory of Technology and Operations Management
  This seminar's objective is to expose the students to the traditional research associated with Operations Management. Early work done in the areas of inventory, scheduling, facility layout and logistics are generally considered the foundation on which traditional OM research has built. While highly quantitative, the seminar focuses on the means by which the research was (1) conducted, (2) linked to real problems, (3) implemented (or not implemented), and (4) the research opportunities that have been or could be exploited.
• QST OM 925: Serv Op & Qual
  
• QST OM 928: Research Seminar: Economics and Operations Management
  This course exposes students to a diverse range of OM research methods and topics, and highlights the research of current OTM faculty. The goal of this course is to train students to think as a serious OM researcher who aims to publish in top-tier journals and make meaningful contributions to the field.
• QST OM 998: Directed Study: Operations and Technology Management
  PhD-level directed study in Operations and Technology Management. 1, 2, or 3 cr. Application available on the Graduate Program Office website.
• QST PL 350: The Psychology of Decision Making: Implications for Business and Public Policy
  We provide an introduction to how individuals make decisions, applying the tools of psychology and economics. We will learn to identify common mistakes and biases. Students will have the opportunity to evaluate their own decision-making ability and learn how to make improved decisions. We link each aspect of decision-making studied to current personal finance decision, business problem & public policy issue. This course will improve negotiation ability and prepare students to use social science data to support decisions. The course consists of cases, discussions, lectures & project. This course fulfills a single unit in each of the following BU Hub areas: Social Inquiry II, Critical Thinking.
  BU Hub Learn More

  • Social Inquiry II
  • Critical Thinking
• QST PL 425: Introduction to the Health Sector: Issues and Opportunities
  This course provides a dynamic introduction to the health sector, beginning with the burden and distribution of disease and current patterns of expenditures. While the primary emphasis will be on the U.S. healthcare system, a global context will be developed. The basic elements of insurance and payment, service organization and delivery, and life sciences products (drugs, diagnostics, and devices) will be described, and placed in the context of the unique economic structure of the sector. The intense challenges of the sector will be explored, including ethical, social and organizational dilemmas that arise as well as business opportunities that emerge. The roles that government policy, rapid technology growth, and practice development play as drivers of system change will be addressed throughout.
• QST PL 430: The U.S. Healthcare System in Transition
  The U.S. health care system has undergone sweeping change as a result of the Patient Protection and Affordable Care Act (ACA) of 2010. Knowledge of how the reform law is affecting health care organizations, health professionals, consumers, and American businesses is essential for everyone, especially those planning careers in management or business. This rigorous seminar, which counts toward the Health & Life Sciences concentration and the Law and Public Policy concentration, provides an in-depth look at the economic, political, social and organizational challenges facing the nation as attempts to repeal-and-replace the ACA are debated by Congress. Students read and analyze articles, business cases, issue briefs, and legal opinions from diverse perspectives to learn how the U.S. health care system came to be and how it will change in the future.
• QST PL 498: Directed Study in Markets, Public Policy, and Law
  Directed study in Markets and Public Policy. 2 or 4 cr. Application available on Undergraduate Program website
• QST PL 700: Introduction to Business Law
  This course will survey contemporary issues in selected areas of law and ethics. We will introduce pivotal areas of law, so that students begin to anticipate legal problems, analyze how to avoid them, and realize how legal principles can be employed to add value in their chosen fields. The subjects are torts, contracts, employment law, securities regulation and corporate governance. We expect that this overview of a few disciplines will encourage students to explore other legal topics relevant to their business interests. We will also offer an analytic structure that enables students to identify ethical issues in business, analyze options and make choices consistent with their own values.
• QST PL 714: Topics in Managerial Economics
  This course will review the economic principles of demand, cost, and competition and show how they provide a foundation for formulating corporate strategy. While much of the course will be devoted to decisions that maximize profits, we will also examine whether profit maximization is the proper (and only) objective underlying the decisions companies make. Other topics include the determinants of demand, demand elasticity, the relationship between production processes and costs, economies of scale, the distinction between planning-stage and realized costs, marginal analysis, interdependent decisions (game theory), and how market structure affects pricing.
• QST PL 727: Organizations, Markets, and Society
  Understanding and analyzing the core strategic decisions facing businesses in competitive markets. Students will examine how businesses achieve their fundamental goals given the need to produce goods and services efficiently and a market environment reflecting consumer preferences (demand) and the strategies and strengths of competitors. Students will develop analytic skills necessary for understanding core business models and how different models create value for the business as well as the larger society.
• QST PL 834: Macroeconomics in the Global Environment
  Macroeconomics is the study of the aggregate behavior of global market participants, i.e. consumers, firms, workers, governments, central banks, foreign investors. Decision making by investment bankers, product/sales managers, policy makers, or consumers inevitably rely on an understanding of the main forces driving GDP, inflation, unemployment, interest rates, and exchange rates. Consider these questions: 1. Should new consumer durable products be launched during recessions? 2. Are countries that experience high productivity growth good investment targets? 3. Will interest rates drop if the US government starts buying back its debt? 4. With significant liquidity demands by the US economy from the public sector, the household sector and businesses, what explains the low US interest rates? Are these factors expected to keep interest rates low also in the future? 5. Can the Euro boost productivity in Europe in the medium to long run and what are the competitiveness challenges for US businesses of such changes? 6. What are the economic effects of wars and how should they be financed? These and other issues will come up in the course. The main goal of this course is to provide a coherent framework that you can use to understand economic events as you confront them in your work environment.
• QST PL 837: Strategic Fundraising and Corporate Philanthropy
  This course is designed to help students develop a sophisticated understanding of the field of philanthropy and its role in building successful nonprofit organizations. The course is designed for students who want to become effective nonprofit managers and development professionals, securing financial resources for charitable organizations from foundations, corporations, and individuals. It is also designed to help students become thoughtful stewards of philanthropic funds as a foundation trustee or program officer, corporate giving officer, or individual philanthropist. Accordingly, the course will alternately adopt the perspective of the grant-seeker and the grant-maker. This approach will help prepare future leaders in the field, whether providers of funding or applicants for it, to understand the current and historical context of their work and to ask the right questions of prospective funders, prospective grantees, and their own organizations. The course will consider diverse viewpoints on philanthropy and explore some alternatives to traditional grant-making.
• QST PL 845: Improving Your Decisions
  The main aim of Improving Your Decisions is to present many of the decision problems managers face and to identify the most effective ways to make sound decisions -- as well as the pitfalls, biases, and mistakes that should be avoided. A key element of the course is to present students with a series of decision challenges: What would you do? In other words, you must come to grips with actual decisions and defend your actions. The assigned readings also convey the most recent research findings in behavioral economics: how individuals and managers actually make decisions. The second half of the course centers on group decision making: how groups with common and not-so-common interests decide. The focus shifts from individual choices to group decisions that embody both competitive and cooperative elements.
• QST PL 850: Social Entrepreneurship
  The Social Entrepreneurship course is designed to: (1) explore the concepts, practices, opportunities, and challenges of social entrepreneurship; (2) provide frameworks and tools that will help students be more effective in this sector; and (3) provide an opportunity for students to create a business plan for a new social enterprise or an income-generating initiative of a nonprofit organization. In the business plan project, student teams will partner with external organizations. Students will identify and analyze opportunities, resources, and risks and apply skills from marketing, accounting, organizational behavior, strategy and other disciplines. Special emphasis will be placed on aspects of business planning and organizational strategy that are particularly challenging or distinctive in the social sector, including mission definition, leadership, organizational structure, raising capital, and measuring results.
• QST PL 851: Sustainable Energy Business Models and Policies
  The course will feature a series of 13 speakers, each from one area of sustainable energy business, in a discussion that connects the business strategy, business model, public policy and regulatory drivers that affect the business. The areas featured include solar and wind energy, the smart grid, energy efficiency businesses, energy storage, and several others. The goal of the course is to (1) introduce business students to this specialized area and to the range of subjects they will need to learn if they intend to pursue a career in this sector; (2) show students how different sustainable energy companies define their business model to respond to transformations and opportunities in their industry, and how that business model interacts with public policies. Students from outside of Questrom may enroll with permission of instructor, based on knowledge of energy technologies, regulation, and basic energy economics.
• QST PL 861: Emerging Issues in Business and Law
  You ask your outside lawyer or your company's legal department whether you can undertake some activity without violating the law. You are annoyed when you are told "Well, maybe. It depends". You want a yes-or-no answer, not a game of twenty questions. Why can't your lawyers give you a straight answer? Why do they make everything more complicated? What language are they speaking? Most business people ask these questions. If you do business you cannot avoid dealing with lawyers. You can allow your interactions with lawyers to frustrate you, or you can learn how lawyers think so that you can better manage them. Emerging Issues in Business Law introduces graduate business students to fundamentals of legal analysis by focusing on timely legal problems of particular interest to business. Students develop familiarity with substantive legal principles and leave the course with the ability to recognize legal issues, discuss them intelligently, and understand why the lawyers seem incapable of giving a simple answer. The course uses lectures to provide a common foundation of knowledge. It is primarily discussion based, using a question and answer format to engage students in the process of legal analysis.

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