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Campus Life

How I Lost My Terrier Card

It’s easy. Really. Even the second time.

It’s the card that literally opens doors. All registered BU students get one. The BU Terrier Card allows you to swipe in to dining halls, residence halls, and FitRec. You can use it to check out library books from Mugar, and if you buy convenience points, you can redeem them at the GSU, dining halls, Raising Caine’s, and City Convenience stores with your card. Interested in free admission to world-class museums like the Museum of Fine Arts, the Isabella Stewart Gardner Museum, the Harvard Art Museums, and the Institute of Contemporary Art? Flash your card. And a student discount is yours by showing it to salesclerks at certain stores (Vineyard Vines and JCrew to name two).

And yes, when you lose your card, it’s a problem—a very common problem. Marc Robillard, Auxiliary Services executive director of housing and dining, says his department issues about 3,000 replacement cards every year. The record holder, he recalls, lost his card 11 times over the course of his undergraduate career.

If you lose your card, you can get a replacement at the Terrier Card office, in the lower level of the GSU. The catch? A new one will cost you $40.

Bill Politis can be reached at bpolitis@bu.edu.


18 Comments on How I Lost My Terrier Card

  • BU student on 11.07.2016 at 8:12 am

    The replacement costs is a little expensive compared to $25 from my previous college.
    So far, I didn’t lose mine and it’d be nice if the ID cards had small key holes

  • Tanya howard on 11.07.2016 at 9:41 am

    I agree that the school should put a small hole in the corner of the card

  • Aaron on 11.07.2016 at 11:12 am

    Cards are fragile and will probably break if a hole is punched through them (The corner with the hole will break off, possibly ruining the RFID chip inside.) Cards should be attached to a retractable key-chain that clips to the owner’s belt. While BU does have some fairly good plastic/rubber clips to hold the card to a keychain (or other device), these, too, are somewhat fragile and less “grippy” than they could be. Still, I’ve found this combination to be the best solution so far, only losing my card once or twice when the rubber clip that held it broke off or wore out and the card dropped off of it.

    I think (please don’t flame me!) that it is likely that card-losses will drop significantly if the price to replace a lost card went up to $100.00. Just sayin’… People tend to be pretty careful of valuable things!

    • Zac on 11.07.2016 at 1:20 pm

      I simply keep my card in my wallet. Bit annoying to take it out, but have not lost it so far

    • Logic Rules on 11.14.2016 at 2:57 pm

      I agree that that it is likely that card-losses will drop significantly if the price to replace a lost card went up to $100.00.

      All the people on the video are “LOSERS”

  • Kim on 11.07.2016 at 1:39 pm

    Its just ridiculous BU charged $40 for a card replacement..
    It should around $10.
    Stop try to make money on everything….

    • Bobby G on 11.09.2016 at 3:16 pm

      $10 would be a fair price.

    • Anonymous on 11.09.2016 at 3:25 pm

      Don’t lose your card if you don’t want to fess up the $40

  • Rose on 11.07.2016 at 3:22 pm

    AND it’s $50 after you have lost your card more than 10 times :(

    • Student on 11.07.2016 at 6:10 pm

      Hmmmm… I someone were to lose his/her card more than 10 times I would seriously question his/her ability to be a responsible adult

  • Student on 11.07.2016 at 6:11 pm

    Correction: reasonable

  • Anonymous on 11.07.2016 at 9:50 pm

    The CRC campus should follow the Med Campus’ practice and give students and staff their IDs on a retractable clip.

  • s y on 11.08.2016 at 4:33 pm

    $40 is too expensive. It should be maximum 20

  • shanshan on 11.09.2016 at 2:36 pm

    I lost my terrier card, and now, I always write down my name and phone number on my terrier card, charile card, every card I have, I think it is better now..

  • Bobby G on 11.09.2016 at 3:15 pm

    Tuition is $49,000 plus fees and BU wants to charge $40 for a new one. Talk about nickeling and diming students. If I loose my credit card, Visa or MasterCard doesn’t charge me for a replacement. And I don’t pay them anything! Let along $49K a year. BU should allow you to put the Terrier Card on your smart phone like you do with your Starbucks card.

  • Stephanie H. on 11.10.2016 at 9:53 am

    It’s quite simple to look up someone’s email with the BU Directory and let them know you’ve found their lost Terrier Card. I wonder how many lost cards are found by others but never returned.

  • Steve on 03.22.2017 at 12:40 pm


    Anyone else notice how this article does nothing to answer the question?

  • Philippe Bloch on 12.07.2017 at 5:04 pm

    Funny story. I am a 15-year BU staff employee. All staff are also issued Terrier cards, they read Faculty/Staff. When I was hired in 2002, I had a REALLY bushy beard and fairly unkempt hair. I called it in retrospect my “terrorist” card since I looked really wild, I don’t think any airline would let me on a flight if they saw that photo?? So in 2007, I went into Buick Street to get a new card, so as to solve this “problem”. They asked why I needed a new card, did I lose mine, I explained I didn’t like the picture anymore (I had trimmed my beard a bit etc), and they said it’s going to cost you $30. I agreed since this would be worth it to me. They sat me down, took my picture, printed the card, and said “good to see you, have a nice day”. No payment requested! I guess they appreciated my quandary!! (Think Jerry or Pigpen back in the day!).

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