Mail aliases (internal)
These handy mail aliases are very much for internal use only.
Our only advertised outside mail alias is ithelp@bu.edu.
stuconithelp@bu.edu – everyone, staff and students
IST-ITHELP-STAFF@bu.edu – all IT Help Center staff
IST-SD@bu.edu – all Service Desk staff
IST-DS@bu.edu – all Desktop Services staff
IST-CTS@bu.edu – all Classroom Technology Services staff
IST-MSS@bu.edu – all Media Support Services staff
IST-SD-IC@bu.edu – Incident Coordinators
IST-KACE-ADMINS@bu.edu – Desktop Services KACE team
IST-DS-VDI-ADMINS@bu.edu – Virtual Desktop support team
IST-SD-LEADS@bu.edu – Service Desk Management Team
IST-ITHELP-533@bu.edu – Notification List for 533 Residents (for facility notifications)
IST-DS-PRINT-ADMINS@bu.edu – Desktop Services Print Team