Mail aliases (internal)

These handy mail aliases are very much for internal use only.
Our only advertised outside mail alias is ithelp@bu.edu.

stuconithelp@bu.edu – everyone, staff and students

IST-ITHELP-STAFF@bu.edu – all IT Help Center staff

IST-SD@bu.edu – all Service Desk staff

IST-DS@bu.edu – all Desktop Services staff

IST-CTS@bu.edu – all Classroom Technology Services staff

IST-MSS@bu.edu – all Media Support Services staff

IST-SD-IC@bu.edu – Incident Coordinators

IST-KACE-ADMINS@bu.edu – Desktop Services KACE team

IST-DS-VDI-ADMINS@bu.edu – Virtual Desktop support team

IST-SD-LEADS@bu.edu – Service Desk Management Team

IST-ITHELP-533@bu.edu – Notification List for 533 Residents (for facility notifications)

IST-DS-PRINT-ADMINS@bu.edu – Desktop Services Print Team