News
Xwin32 2014-2015 Licenses
The Xwin32 licenses (for 2014-2015) are posted on the below distribution site.
SafeConnect is now live
SafeConnect, the NetReg replacement service, aka Network Access Control or NAC, is now live in all residence halls on campus. Please categorize all related tickets as: Client Service: Identity & Access Management Service Component: Authorization Services Configuration item: Network Access Control If you hear from any administrative offices or non-students experiencing issues, please make a […]
Latest pictures from Amory Street
Barbecue, Brownies, and Bison
TurningPoint audience-response service changes
Educational Technology, Training, & Outreach (ETTO) posted about changes to TurningPoint on their blog. The text of that post follows: On July 1, Turning Technologies, the maker of BU’s audience-response system (clicker) software, will make a major change to its approach. The company will update us to TurningPoint Cloud, which is designed to make audience-response technology […]
Financial Planning courses in Canvas
We’ve learned that the Center for Professional Education (CPE) has begun to use Canvas for some of their Financial Planning courses instead of Blackboard. At this time we do not have the access or tools to support any sites in Canvas. If you receive any phone calls regarding Canvas please direct them to CPE for […]
Interim Duplicate ID contact
Lisa Rhodes, who is the Duplicate ID assignment group manager in ServiceNow, is on maternity leave through Labor Day. Until she returns, Christine Pacheco will be serving as their interim assignment group manager. We frequently contact Lisa via phone or email as well, so please contact Christine in the meantime. She can be reached at […]
Network Systems – three new ServiceNow assignment groups
A change was made in ServiceNow to add additional assignment groups for the Network Systems team. Please continue to assign tickets to Network Systems. Their managers will then parse tickets out to the appropriate new groups as needed. ServiceNow Screenshot:
Blackboard Learn policy change on copying and restoring courses
As of today, courses older than five years as well as any CourseInfo courses (LMS used prior to Blackboard 8) will no longer be copied or restored into Blackboard Learn. This was a policy decision made by the Blackboard Learn service owners and Steering Committee. In the Copy a site section of the Blackboard Learn […]
Power outages Monday night, June 16th – Tuesday morning, June 17th
For the following times and locations, please associate tickets regarding these areas with the Change number identified: 11pm-5am 775 Commonwealth Ave (GSU) CHG024333 Midnight-1am 771 Comm Ave (Mugar Library) 755 Comm Ave. (MET) 745 Comm Ave. (STH) 765 Comm Ave. (Heat Plant) CHG024337 1am-7am 264-270 Bay State Road (SSW) CHG024335