New version of E-mail Forwarding System (EFS) on Tuesday, 3/20
On Tuesday, March 20, a new version of the E-mail Forwarding System
(EFS) will be released. EFS will continue to be hosted at http://www.bu.edu/computing/email/forwarding
If you’d like a sneak peek at the new version, please visit http://www.bu.edu/nisdev/php5/efs-qa
The new version of EFS will integrate Exchange forwarding into the EFS system, and allow Exchange clients to manage their bu.edu and Exchange forwarding via the same interface.
EFS will serve different options to the client based on where the client has accounts. Here are some specific examples:
– If a client has an account on ACS, but does not have a Google or
Exchange account, the client will be put into a legacy EFS
system which is similar to the one they see today. All existing EFS
legacy services will continue to work for these clients.
– If a client exists on Exchange and/or Google, they will see options
to forward their mail to those systems, as well as an option
to choose a custom e-mail address. Clients who have Ph “email” fields
still pointing to login@acs.bu.edu will also see an “ACS mail” button
in the upper right corner which will put them into the legacy system.
Once a client with either an Exchange or Google account changes their
forwarding away from ACS, the “ACS mail” button will no longer be
visible and they will not be able to use EFS to point forwarding back
to ACS. In the event someone in this situation really needs to have
their forwarding pointed to ACS, e.g. in the case of a migration
problem, please contact Sean Pfeiffer.
– Clients with Exchange accounts will be provided with the option to
forward a copy of their mail somewhere else as well as retain a local
copy of mail on Exchange. This option only supports forwarding to a
single address outside of Exchange. Clients who want to do more
advanced things, e.g. forward to more than one address, filter mail
before forwarding, etc. will need to create rules in OWA instead
of using EFS to manage their forwarding.
– Clients who only exist in Ph without an associated ACS, Exchange, or
Google account can continue to use EFS to change their Ph email field.
Please note that while faculty and staff who have Google Apps accounts may see the option in EFS to forward their mail to Google, the IT Help Center should strongly encourage all faculty and staff to migrate to Exchange rather than Google.
If you have any questions regarding EFS please contact Sean Pfeiffer.
Please escalate any tickets or reports of problems with the new service to Sean.