BUworks renamed in ServiceNow
Client Service “BUworks (SAP)” was renamed to “Finance/HR/Procurement Systems”. Service Components under that Client Service still retain “BUworks” in their names, so your best bet in finding the Service Component you are looking for is to search in the Service Component field for BUworks* and by selecting the Service Component, the Client Service will be backfilled.
There have been other cosmetic tweaks to the existing BUworks Service Components, such as the removal of dashes.
Finally, there is a pending change to the ESS and MSS Service Components that will combine them into one Service Component. You will be notified separately when that has been done.