Personal Printer Support
The IT Help Center does not provide any support for personal printers to faculty, staff, or students. If a client comes to the Help Center with a printer problem that cannot be resolved by a quick counter consultation, then the best course of action would be to refer the client to contact the manufacturer of the printer for support. If the printer is still under manufacturer warranty, then the manufacturer will usually either set up an advanced exchange or direct the client where to take the printer for local service.
Here are the tech support numbers for most of the common printer manufacturers we typically see:
HP: 1-800-474-6836
Canon: 1-800-652-2666
Epson: 1-562-276-7202
Lexmark: 1-877-856-5540
Brother: 1-877-276-8437