ACS Guest Account Expiration

in General News, Support Information
September 20th, 2011

Tuesday morning, 9/20/2011, we set approximately 1,500 ACS users to have there accounts expire. If they call, please speak to a CSS to verify that they are not currently affiliated, and then request that they provide us with documentation supporting their request for an additional year of access. Typically, this requires that they have their sponsor send an email to ithelp@bu.edu requesting the extension. Additionally, we will also be migrating these users to BU Google Apps if they do get an extension from their sponsor.