Blackboard Learn in Service Now
Hello all,
The new learning management system used by Distance Education, Blackboard Learn, is now a Service Component listed in Service Now. The Client Service is Learning Management Systems.
Currently we only have one course “11fall01 SSW WP 700 – Social Welfare Policy I” in Blackboard Learn which is hosted at https://onlinecampus.bu.edu
The client may not know which LMS they are in so please try to find out what course they are in so that we can code these tickets properly in Service Now. Myself, Joe LePain, Brian Baldeck, Vanessa Ruano, Chris Connors and Lyndsey Alexander can all tell you which LMS (Blackboard 8, Blackboard Vista or Blackboard Learn) a client’s course is hosted on.
Feel free to contact me with any questions or concerns.
Thanks
Ron