BU Mobile iPhone app support

in General News, Support Information
August 4th, 2011

If we receive tickets regarding the BU Mobile iPhone app, please request that the client provide the following information:

1) BU Mobile version (if available, 1.7 or greater)
2) iPhone model number
3) iOS version
4) Which module are you having a problem with

For future versions of the iPhone app we will work on collecting this information automatically.

Once this information is collected, please assign the ticket to the Applications Architecture group in ServiceNow.