New URL for Simple Help
The Help Desk remote desktop tool, Simple Help, previously accessed at ist-simplehelp.bu.edu can now be reached by going to www.bu.edu/remotehelp. This new URL will be easier to communicate to clients over the phone.
- 179 Amory St
- Mugar
- Questrom
- LAW
- Desktop
- LETS
-
Staff
- CS&S Morning Report
- Service Desk Roles Form
- Student Professional Feedback Form
- LETS Morning Report
- IRTDB – Copyright Violations
- Staff Contact List
- Student Staff Contact List
- Escalation Info
- Procedures
- Training
- Tools
- Hours and Holidays
- Standard IS&T Signature and Voicemail Greetings
- Lists
- Early Bird Access Codes
- O365 Migration Schedule
- Students
- Blog