SSL certificate updates for xmail.bu.edu

in General News, Support Information
June 1st, 2011

The SSL certificates on xmail.bu.edu were updated early this morning (June 1, 2011) as a prerequisite for the eventual Exchange 2010 upgrade. This change should be transparent to 99.99% of the users out there. There are however a few circumstances where a user could receive an SSL certificate mismatch error. These errors are cosmetic and do not affect the use of services. The known circumstances that cause an error are:

1. An activesync device like an iPhone is configured using one of the old Exchange front end server names that have been retired such as xmsweb, engwebmail or oit-ex. Everyone should be using xmail.bu.edu for these devices and configuring with the correct URL will remove the error message.

2. If you use one of the legacy names above to access OWA from a browser and explicitly use the https URL such as https://engwebmail.bu.edu/exchange you will receive the certificate warning. If the user types in the hostname or http address (i.e. engwebmail.bu.edu or http://engwebmail.bu.edu) the user will be redirected to the correct URL and no error will appear.