Blackberry server migration – 5/25 @ 4:30a.m.-6:30a.m.
Please be aware that we may get questions about this message that was recently sent out.
Dear IS&T Blackberry User,
IS&T has upgraded the Blackberry Enterprise Server and we will be moving your Blackberry information from the old server to the new server on Tuesday morning, May 24th. We expect the move to be transparent and you should not have to make any changes on your device. We plan to move your information between 4:30 a.m. – 6:30 a.m. If by any chance you happen to be using your device during the time of the change, any incoming messages will be queued and delivered after the migration. Any outgoing messages, however, won’t be delivered. Please try not to send an outgoing message from your Blackberry during this time frame.
The purpose of this email is simply to let you know that this move will be taking place. If you have any questions or concerns about this change, please contact the IT Help Center at 617-353-HELP (4357) or by email to ithelp@bu.edu.