Update: BU Voice Mail Portal support information
Telecom is preparing a follow up announcement about the new Voice Mail Portal to all Charles River Campus staff and faculty. Instructions about the service are already available on Tech Web. Clients will be able to receive notification of new voice mail messages via e-mail, text message, or a call to the phone number of their choice (such as a mobile phone).
Below is the full text of the announcement they are sending out soon. Please look at the information posted on Tech Web. We should escalate tickets to phone@bu.edu as an external mail for any questions we are unable to answer. Some things of note, the client will need to log in to http://nowmsg.bu.edu with their seven digit BU phone number (without any dashes) and the same passcode they use to access voice mail on their phone. The form at that site is a little squirrely – it auto-saves after you type in each item, such as First or Last Name. Additionally, clients will receive a confirmation e-mail or text message depending on which features they enable.
To All Boston University Voice Messaging Subscribers:
We are pleased to introduce a web portal for you to customize your voice messaging options, including the delivery of voice messages via e-mail. Features you can manage from the portal include:
* The e-mail address where your voice messages will be sent;
* The name to display in the email header of voice messages you send to others;
* The passcode for authorized access to your voice messages and portal;
* Message playback options, including originator, date, time, and order (i.e. first-in/first-out or last-in/first out);
* Message notification options, including texting.
Instructions for using the new Voice Messaging subscriber portal are now available on TechWeb.
Please contact IS&T Telecommunications at 353-2097 or phone@bu.edu if you have questions or need further assistance.