CrashPlan Notebook Backup
On Monday, Nov. 29, IS&T will make CrashPlan notebook backups available to all faculty and staff at no cost. Faculty and staff can store up to 10 GB of important data from their university-owned Windows, Mac, or Linux notebooks. The service is meant to protect the most irreplaceable files, folders, and directories, not necessarily entire disks or installed programs.
Licenses are distributed from the various installation pages listed on the TechWeb Service Overview page. Before installation and setup, the client must register their BU login name, which adds ad-cplan to the their bu-ph-host field.
All IT Help Center staff are able to try out the software. However, if you are not interested in long-term use of the service for support or backup, please let Austin know and your license will be returned to the pool after you try it out.
Along with TechWeb and our KB (article 876), CrashPlan provides documentation at support.crashplan.com.
Local departmental IT will provide tier 1 support for their respective groups, and any problems beyond basic installation and account issues can be escalated to John Yu (jky@bu.edu) or John Lentz (jfl@bu.edu) of Storage Administration.