Assigning tickets to CAS Help
When you need to assign a ticket to CAS Help, make sure you use the e-mail address cashelp3@bu.edu so the ticket gets properly logged in their ticketing system.
- 179 Amory St
- Mugar
- Questrom
- LAW
- Desktop
- LETS
-
Staff
- CS&S Morning Report
- Service Desk Roles Form
- Student Professional Feedback Form
- LETS Morning Report
- IRTDB – Copyright Violations
- Staff Contact List
- Student Staff Contact List
- Escalation Info
- Procedures
- Training
- Hours and Holidays
- Standard IS&T Signature and Voicemail Greetings
- Lists
- O365 Migration Schedule
- Students