{"id":99812,"date":"2016-07-08T11:14:11","date_gmt":"2016-07-08T15:14:11","guid":{"rendered":"http:\/\/www.bu.edu\/tech\/?p=99812"},"modified":"2016-07-08T15:42:51","modified_gmt":"2016-07-08T19:42:51","slug":"concur-travel-expense-reporting-service-degraded-2","status":"publish","type":"post","link":"https:\/\/www.bu.edu\/tech\/2016\/07\/08\/concur-travel-expense-reporting-service-degraded-2\/","title":{"rendered":"Resolved: Concur Travel &#038; Expense Reporting \u2013 Service Degraded"},"content":{"rendered":"<p><strong>Incident Discovery Time:<\/strong> 10:30am on 07\/08\/2016<br \/>\n<strong>Time of Resolution:<\/strong> 01:00pm on 07\/08\/2016<br \/>\n<strong>Services Impacted:<\/strong> Other &#8211; see description<\/strong><\/p>\n<h4>Description of Impact<\/h4>\n<p>The vendor reported performance issues with Concur Travel and Expense with their imaging system. Images were either slow loading or failing to load.<\/p>\n<h4>Incident Description and Resolution<\/h4>\n<p>The vendor has resolved the incident. If you continue to have issues, please contact the IT Help Center<\/p>\n<p>If you continue to have issues, please contact the <a href=\"mailto:ithelp@bu.edu\">IT Help Center<\/a>.<\/p>\n<h4 class=\"update\">Previous Update<\/h4>\n<p><!-- more --><\/p>\n","protected":false},"excerpt":{"rendered":"<p>The vendor reported performance issues with Concur Travel and Expense with their imaging system. Images are either slow loading or failing to load&#8230;.<\/p>\n","protected":false},"author":11601,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":[],"categories":[795,1867],"tags":[],"_links":{"self":[{"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/posts\/99812"}],"collection":[{"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/users\/11601"}],"replies":[{"embeddable":true,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/comments?post=99812"}],"version-history":[{"count":4,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/posts\/99812\/revisions"}],"predecessor-version":[{"id":99817,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/posts\/99812\/revisions\/99817"}],"wp:attachment":[{"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/media?parent=99812"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/categories?post=99812"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/tags?post=99812"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}