{"id":99229,"date":"2016-05-25T08:41:02","date_gmt":"2016-05-25T12:41:02","guid":{"rendered":"http:\/\/www.bu.edu\/tech\/?p=99229"},"modified":"2016-05-25T09:54:20","modified_gmt":"2016-05-25T13:54:20","slug":"invincea-protected-applications-are-unavailable","status":"publish","type":"post","link":"https:\/\/www.bu.edu\/tech\/2016\/05\/25\/invincea-protected-applications-are-unavailable\/","title":{"rendered":"Resolved: Invincea protected applications are unavailable"},"content":{"rendered":"<p><strong>Incident Discovery Time:<\/strong> 08:30am on 05\/25\/2016<br \/>\n<strong>Time of Resolution:<\/strong> 09:15am on 05\/25\/2016<br \/>\n<strong>Services Impacted:<\/strong> Invincea<\/strong><\/p>\n<h4>Description of Impact<\/h4>\n<p>Applications protected by Invincea (such as Office applications, web browsers, and Acrobat) were unavailable to staff configured to use this service.<\/p>\n<h4>Incident Description and Resolution<\/h4>\n<p>IS&#038;T teams have resolved the incident.<\/p>\n<h4>Additional Information<\/h4>\n<p>The cause of this incident was determined to be a configuration issue.<\/p>\n<p>If you continue to have issues, please contact the <a href=\"mailto:ithelp@bu.edu\">IT Help Center<\/a>.<\/p>\n<h4 class=\"update\">Previous Update<\/h4>\n<p><!-- more --><\/p>\n<p><strong>Incident Discovery Time:<\/strong> 08:30am on 05\/25\/2016<\/p>\n<p><strong>Services Impacted:<\/strong> Invincea<\/p>\n<h4>Description of Impact<\/h4>\n<p>Applications protected by Invincea (such as Office applications, web browsers, and Acrobat) are currently unavailable to staff configured to use this service.<\/p>\n<h4>Current Status<\/h4>\n<p>IS&#038;T teams have not yet identified the cause of the incident, but are investigating.<\/p>\n<p><strong>Next Update:<\/strong> Upon incident resolution.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Incident Discovery Time: 08:30am on 05\/25\/2016 Time of Resolution: 09:15am on 05\/25\/2016 Services Impacted: Invincea Description of Impact Applications protected by Invincea (such as Office applications, web browsers, and Acrobat) were unavailable to staff configured to use this service. Incident Description and Resolution IS&#038;T teams have resolved the incident. Additional Information The cause of this&#8230;<\/p>\n","protected":false},"author":3492,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":[],"categories":[795,1867],"tags":[],"_links":{"self":[{"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/posts\/99229"}],"collection":[{"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/users\/3492"}],"replies":[{"embeddable":true,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/comments?post=99229"}],"version-history":[{"count":3,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/posts\/99229\/revisions"}],"predecessor-version":[{"id":99237,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/posts\/99229\/revisions\/99237"}],"wp:attachment":[{"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/media?parent=99229"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/categories?post=99229"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/tags?post=99229"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}