{"id":98823,"date":"2016-04-25T14:21:47","date_gmt":"2016-04-25T18:21:47","guid":{"rendered":"http:\/\/www.bu.edu\/tech\/?p=98823"},"modified":"2016-04-25T16:30:09","modified_gmt":"2016-04-25T20:30:09","slug":"bu-onedrive-and-sharepoint-online-may-be-available","status":"publish","type":"post","link":"https:\/\/www.bu.edu\/tech\/2016\/04\/25\/bu-onedrive-and-sharepoint-online-may-be-available\/","title":{"rendered":"Resolved: BU OneDrive and Sharepoint Online are in read-only mode"},"content":{"rendered":"<p><strong>Incident Discovery Time:<\/strong> 02:05pm on 04\/25\/2016<br \/>\n<strong>Time of Resolution:<\/strong> 04:03pm on 04\/25\/2016<br \/>\n<strong>Services Impacted:<\/strong> SharePoint<\/strong><\/p>\n<h4>Description of Impact<\/h4>\n<p>Due to a service-wide issue, OneDrive and Sharepoint Online were degraded. Microsoft had put service into read-only mode. Viewing of documents and sites was possible, but changes may could not be made.<\/p>\n<h4>Incident Description and Resolution<\/h4>\n<p>Microsoft has resolved the incident.<\/p>\n<h4>Additional Information<\/h4>\n<p>The cause of this incident was determined to be an issue with a subset of the Structured Query Language (SQL) infrastructure.<\/p>\n<p>If you continue to have issues, please contact the <a href=\"mailto:ithelp@bu.edu\">IT Help Center<\/a>.<\/p>\n<h4 class=\"update\">Previous Update<\/h4>\n<p><!-- more --><\/p>\n<p><strong>Incident Discovery Time:<\/strong> 02:05pm on 04\/25\/2016<\/p>\n<p><strong>Services Impacted:<\/strong> SharePoint<\/p>\n<h4>Description of Impact<\/h4>\n<p>Due to a service-wide issue, OneDrive and Sharepoint Online are degraded. Microsoft has put service into read-only mode. Viewing of documents and sites may be possible, but changes may not be made at this time.<\/p>\n<h4>Current Status<\/h4>\n<p>Microsoft is aware of the issue and continue to investigate.<\/p>\n<p><strong>Next Update:<\/strong> Upon incident resolution.<\/p>\n<h4 class=\"update\">Previous Update<\/h4>\n<p><!--more--><\/p>\n<p><strong>Incident Discovery Time:<\/strong> 02:05pm on 04\/25\/2016<\/p>\n<p><strong>Services Impacted:<\/strong> SharePoint<\/p>\n<h4>Description of Impact<\/h4>\n<p>Due to a service-wide issue, OneDrive and Sharepoint Online are degraded. Microsoft has put service into read-only mode. Viewing of documents and sites may be possible, but changes may not be made at this time.<\/p>\n<h4>Current Status<\/h4>\n<p>Microsoft is aware of the issue and are investigating.<\/p>\n<p><strong>Next Update:<\/strong> 03:30pm<\/p>\n<h4 class=\"update\">Previous Update<\/h4>\n<p><!--more--><\/p>\n<p><strong>Incident Discovery Time:<\/strong> 02:05pm on 04\/25\/2016<\/p>\n<p><strong>Services Impacted:<\/strong> SharePoint<\/p>\n<h4>Description of Impact<\/h4>\n<p>BU OneDrive and Sharepoint Online are currently in read-only mode. Viewing of documents and sites is possible, but changes may not be made at this time.<\/p>\n<h4>Current Status<\/h4>\n<p>Microsoft is aware of the issue and are investigating. <\/p>\n<p><strong>Next Update:<\/strong> 03:20pm<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Microsoft has resolved the incident.<br \/>\n&#8230;<\/p>\n","protected":false},"author":3492,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":[],"categories":[795,1867],"tags":[],"_links":{"self":[{"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/posts\/98823"}],"collection":[{"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/users\/3492"}],"replies":[{"embeddable":true,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/comments?post=98823"}],"version-history":[{"count":8,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/posts\/98823\/revisions"}],"predecessor-version":[{"id":98832,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/posts\/98823\/revisions\/98832"}],"wp:attachment":[{"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/media?parent=98823"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/categories?post=98823"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/tags?post=98823"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}