{"id":98711,"date":"2016-04-20T13:27:43","date_gmt":"2016-04-20T17:27:43","guid":{"rendered":"http:\/\/www.bu.edu\/tech\/?p=98711"},"modified":"2016-04-20T17:43:09","modified_gmt":"2016-04-20T21:43:09","slug":"system-for-accepting-payments-online-is-not-currently-available","status":"publish","type":"post","link":"https:\/\/www.bu.edu\/tech\/2016\/04\/20\/system-for-accepting-payments-online-is-not-currently-available\/","title":{"rendered":"Resolved: System for accepting payments online is not currently available"},"content":{"rendered":"<p><strong>Incident Discovery Time:<\/strong> 01:15pm on 04\/20\/2016<br \/>\n<strong>Time of Resolution:<\/strong> 01:30pm on 04\/20\/2016<br \/>\n<strong>Services Impacted:<\/strong> Cashier System<\/strong><\/p>\n<h4>Description of Impact<\/h4>\n<p>The system for accepting online payments through the web was unavailable. This included any sites that use Telegraph for accepting credit cards, Give the Point (BU Convenience points) and student tuition deposits. Full service has been restored.<\/p>\n<h4>Incident Description and Resolution<\/h4>\n<p>IS&#038;T teams have resolved the incident.<\/p>\n<h4>Additional Information<\/h4>\n<p>The cause of this incident is under investigation.<\/p>\n<p>If you continue to have issues, please contact the <a href=\"mailto:ithelp@bu.edu\">IT Help Center<\/a>.<\/p>\n<h4 class=\"update\">Previous Update<\/h4>\n<p><!-- more --><\/p>\n<p><strong>Incident Discovery Time:<\/strong> 01:15pm on 04\/20\/2016<\/p>\n<p><strong>Services Impacted:<\/strong> Cashier System<\/p>\n<h4>Description of Impact<\/h4>\n<p>The system for accepting online payments through the web is currently unavailable. This includes any site that uses Telegraph for accepting credit cards, Give the Point (BU Convenience points) and student tuition deposits.<\/p>\n<h4>Current Status<\/h4>\n<p>IS&#038;T teams have not yet identified the cause of the incident, but are investigating.<\/p>\n<p><strong>Next Update:<\/strong> 02:15pm<\/p>\n","protected":false},"excerpt":{"rendered":"<p>The system for accepting online payments through the web was unavailable. This included any sites that use Telegraph for accepting credit cards, Give the Point (BU Convenience points) and student tuition deposits. Full service has been restored&#8230;.<\/p>\n","protected":false},"author":1002,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":[],"categories":[795,1867],"tags":[],"_links":{"self":[{"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/posts\/98711"}],"collection":[{"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/users\/1002"}],"replies":[{"embeddable":true,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/comments?post=98711"}],"version-history":[{"count":5,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/posts\/98711\/revisions"}],"predecessor-version":[{"id":98716,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/posts\/98711\/revisions\/98716"}],"wp:attachment":[{"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/media?parent=98711"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/categories?post=98711"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/tags?post=98711"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}