{"id":98584,"date":"2016-04-14T16:48:02","date_gmt":"2016-04-14T20:48:02","guid":{"rendered":"http:\/\/www.bu.edu\/tech\/?p=98584"},"modified":"2016-04-15T09:26:04","modified_gmt":"2016-04-15T13:26:04","slug":"echo-360-classroom-recording-service-is-current-unavailable","status":"publish","type":"post","link":"https:\/\/www.bu.edu\/tech\/2016\/04\/14\/echo-360-classroom-recording-service-is-current-unavailable\/","title":{"rendered":"Resolved: Echo 360 Classroom recording service was unavailable."},"content":{"rendered":"<p><strong>Incident Discovery Time:<\/strong> 04:40pm on 04\/14\/2016<br \/>\n<strong>Time of Resolution:<\/strong> 05:08pm on 04\/14\/2016<br \/>\n<strong>Services Impacted:<\/strong> Echo360 &#8211; Classroom Recording Service<\/strong><\/p>\n<h4>Description of Impact<\/h4>\n<p>Echo 360 Classroom recording service was unavailable. Full service has been restored.<\/p>\n<h4>Incident Description and Resolution<\/h4>\n<p>IS&#038;T teams have resolved the incident.<\/p>\n<h4>Additional Information<\/h4>\n<p>The cause of this incident is being investigated.<\/p>\n<p>If you continue to have issues, please contact the <a href=\"mailto:ithelp@bu.edu\">IT Help Center<\/a>.<\/p>\n<h4 class=\"update\">Previous Update<\/h4>\n<p><!-- more --><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Echo 360 Classroom recording service was unavailable&#8230;.<\/p>\n","protected":false},"author":11601,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":[],"categories":[795,1867],"tags":[],"_links":{"self":[{"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/posts\/98584"}],"collection":[{"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/users\/11601"}],"replies":[{"embeddable":true,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/comments?post=98584"}],"version-history":[{"count":4,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/posts\/98584\/revisions"}],"predecessor-version":[{"id":98588,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/posts\/98584\/revisions\/98588"}],"wp:attachment":[{"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/media?parent=98584"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/categories?post=98584"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/tags?post=98584"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}