{"id":97771,"date":"2016-03-07T08:55:31","date_gmt":"2016-03-07T13:55:31","guid":{"rendered":"http:\/\/www.bu.edu\/tech\/?p=97771"},"modified":"2016-03-07T17:01:01","modified_gmt":"2016-03-07T22:01:01","slug":"quest-app-portal-is-currently-offline","status":"publish","type":"post","link":"https:\/\/www.bu.edu\/tech\/2016\/03\/07\/quest-app-portal-is-currently-offline\/","title":{"rendered":"Resolved &#8211; Quest App Portal is currently offline."},"content":{"rendered":"<p><strong>Incident Discovery Time:<\/strong> 08:36am on 03\/07\/2016<br \/>\n<strong>Time of Resolution:<\/strong> 02:50pm on 03\/07\/2016<br \/>\n<strong>Services Impacted:<\/strong> Quest AppPortal<\/strong><\/p>\n<h4>Description of Impact<\/h4>\n<p>The Quest App Portal was offline. Full service has been restored.<\/p>\n<h4>Incident Description and Resolution<\/h4>\n<p>IS&#038;T teams have resolved the incident.<\/p>\n<p>If you continue to have issues, please contact the <a href=\"mailto:ithelp@bu.edu\">IT Help Center<\/a>.<\/p>\n<h4 class=\"update\">Previous Update<\/h4>\n<p><!-- more --><\/p>\n<p><strong>Incident Discovery Time:<\/strong> 08:36am on 03\/07\/2016<\/p>\n<p><strong>Services Impacted:<\/strong> Quest AppPortal<\/p>\n<h4>Description of Impact<\/h4>\n<p>The Quest App Portal is currently offline.<\/p>\n<h4>Current Status<\/h4>\n<p>IS&#038;T teams continue to work on resolving the incident.<\/p>\n<p><strong>Next Update:<\/strong> 3:36pm<\/p>\n<h4 class=\"update\">Previous Update<\/h4>\n<p><strong>Incident Discovery Time:<\/strong> 08:36am on 03\/07\/2016<\/p>\n<p><strong>Services Impacted:<\/strong> Quest AppPortal<\/p>\n<h4>Description of Impact<\/h4>\n<p>The Quest App Portal is currently offline.<\/p>\n<h4>Current Status<\/h4>\n<p>IS&#038;T teams continue to work on resolving the incident.<\/p>\n<p><strong>Next Update:<\/strong> 2:36pm<\/p>\n<h4 class=\"update\">Previous Update<\/h4>\n<p><strong>Incident Discovery Time:<\/strong> 08:36am on 03\/07\/2016<\/p>\n<p><strong>Services Impacted:<\/strong> Quest AppPortal<\/p>\n<h4>Description of Impact<\/h4>\n<p>The Quest App Portal is currently offline.<\/p>\n<h4>Current Status<\/h4>\n<p>IS&#038;T teams continue to work on resolving the incident.<\/p>\n<p><strong>Next Update:<\/strong> 1:36pm<\/p>\n<h4 class=\"update\">Previous Update<\/h4>\n<p><strong>Incident Discovery Time:<\/strong> 08:36am on 03\/07\/2016<\/p>\n<p><strong>Services Impacted:<\/strong> Quest AppPortal<\/p>\n<h4>Description of Impact<\/h4>\n<p>The Quest App Portal is currently offline.<\/p>\n<h4>Current Status<\/h4>\n<p>IS&#038;T teams continue to work on resolving the incident.<\/p>\n<p><strong>Next Update:<\/strong> 12:36pm<\/p>\n<h4 class=\"update\">Previous Update<\/h4>\n<p><strong>Incident Discovery Time:<\/strong> 08:36am on 03\/07\/2016<\/p>\n<p><strong>Services Impacted:<\/strong> Quest AppPortal<\/p>\n<h4>Description of Impact<\/h4>\n<p>The Quest App Portal is currently offline.<\/p>\n<h4>Current Status<\/h4>\n<p>IS&#038;T teams continue to work on resolving the incident.<\/p>\n<p><strong>Next Update:<\/strong> 11:36am<\/p>\n<h4 class=\"update\">Previous Update<\/h4>\n<p><strong>Incident Discovery Time:<\/strong> 08:36am on 03\/07\/2016<\/p>\n<p><strong>Services Impacted:<\/strong> Quest AppPortal<\/p>\n<h4>Description of Impact<\/h4>\n<p>The Quest App Portal is currently offline.<\/p>\n<h4>Current Status<\/h4>\n<p>IS&#038;T teams have identified the source of the issue and are working on resolving it.<\/p>\n<p><strong>Next Update:<\/strong> 10:36am<\/p>\n<p><strong>Incident Discovery Time:<\/strong> 08:36am on 03\/07\/2016<\/p>\n<p><strong>Services Impacted:<\/strong> Quest AppPortal<\/p>\n<h4>Description of Impact<\/h4>\n<p>The Quest App Portal is currently offline.<\/p>\n<h4>Current Status<\/h4>\n<p>IS&#038;T teams have not yet identified the cause of the incident, but are investigating.<\/p>\n<p><strong>Next Update:<\/strong> 09:36am<\/p>\n","protected":false},"excerpt":{"rendered":"<p>The Quest App Portal was offline. Full service has been restored&#8230;.<\/p>\n","protected":false},"author":1002,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":[],"categories":[795,1867],"tags":[],"_links":{"self":[{"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/posts\/97771"}],"collection":[{"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/users\/1002"}],"replies":[{"embeddable":true,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/comments?post=97771"}],"version-history":[{"count":10,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/posts\/97771\/revisions"}],"predecessor-version":[{"id":97797,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/posts\/97771\/revisions\/97797"}],"wp:attachment":[{"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/media?parent=97771"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/categories?post=97771"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/tags?post=97771"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}