{"id":97469,"date":"2016-02-22T11:55:55","date_gmt":"2016-02-22T16:55:55","guid":{"rendered":"http:\/\/www.bu.edu\/tech\/?p=97469"},"modified":"2016-02-22T15:06:27","modified_gmt":"2016-02-22T20:06:27","slug":"blackboard-learn-integration-server-affecting-site-creations-and-enrollments","status":"publish","type":"post","link":"https:\/\/www.bu.edu\/tech\/2016\/02\/22\/blackboard-learn-integration-server-affecting-site-creations-and-enrollments\/","title":{"rendered":"Resolved: Blackboard Learn integration server affecting site creations and enrollments"},"content":{"rendered":"<p><strong>Incident Discovery Time:<\/strong> 10:59am on 02\/22\/2016<br \/>\n<strong>Time of Resolution:<\/strong> 12:33pm on 02\/22\/2016<br \/>\n<strong>Services Impacted:<\/strong> Blackboard Learn<\/strong><\/p>\n<h4>Description of Impact<\/h4>\n<p>The Blackboard Learn integration server was experiencing issues affecting course copies, new site creations and enrollments through the Faculty Link as well through web applications used by some groups on campus. Full service has been restored.<\/p>\n<h4>Incident Description and Resolution<\/h4>\n<p>IS&#038;T teams have resolved the incident.<\/p>\n<p>If you continue to have issues, please contact the <a href=\"mailto:ithelp@bu.edu\">IT Help Center<\/a>.<\/p>\n<h4 class=\"update\">Previous Update<\/h4>\n<p><!-- more --><\/p>\n<p><strong>Incident Discovery Time:<\/strong> 10:59am on 02\/22\/2016<\/p>\n<p><strong>Services Impacted:<\/strong> Blackboard Learn<\/p>\n<h4>Description of Impact<\/h4>\n<p>The Blackboard Learn integration server is currently experiencing issues affecting course copies, new site creations and enrollments through the Faculty Link as well through web applications used by some groups on campus.<\/p>\n<h4>Current Status<\/h4>\n<p>IS&#038;T teams have identified the source of the incident and are investigating.<\/p>\n<h4>Additional Information<\/h4>\n<p>The Service Desk can process new site, course copy and enrollment requests manually. Send an email to <a href=\"mailto:ithelp@bu.edu?Subject=Blackboard Learn assistance\">ithelp@bu.edu<\/a> with the pertinent information for your request.<\/p>\n<p><strong>Next Update:<\/strong> 01:00pm<\/p>\n","protected":false},"excerpt":{"rendered":"<p>The Blackboard Learn integration server was experiencing issues affecting course copies, new site creations and enrollments through the Faculty Link as well through web applications used by some groups on campus. Full service has been restored&#8230;.<\/p>\n","protected":false},"author":1002,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":[],"categories":[17002,795,1867],"tags":[],"_links":{"self":[{"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/posts\/97469"}],"collection":[{"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/users\/1002"}],"replies":[{"embeddable":true,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/comments?post=97469"}],"version-history":[{"count":5,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/posts\/97469\/revisions"}],"predecessor-version":[{"id":97488,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/posts\/97469\/revisions\/97488"}],"wp:attachment":[{"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/media?parent=97469"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/categories?post=97469"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/tags?post=97469"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}