{"id":97431,"date":"2016-02-20T10:51:29","date_gmt":"2016-02-20T15:51:29","guid":{"rendered":"http:\/\/www.bu.edu\/tech\/?p=97431"},"modified":"2016-02-20T11:07:24","modified_gmt":"2016-02-20T16:07:24","slug":"some-bu-web-applications-are-unavailable","status":"publish","type":"post","link":"https:\/\/www.bu.edu\/tech\/2016\/02\/20\/some-bu-web-applications-are-unavailable\/","title":{"rendered":"Resolved: Some BU web applications are unavailable"},"content":{"rendered":"<p><strong>Incident Discovery Time:<\/strong> 10:22am on 02\/20\/2016<br \/>\n<strong>Time of Resolution:<\/strong> 11:03am on 02\/20\/2016<br \/>\n<strong>Services Impacted:<\/strong> Web Applications<\/strong><\/p>\n<h4>Description of Impact<\/h4>\n<p>The following web applications were unavailable:<br \/>\nCalendar<br \/>\nSearch<br \/>\nMaps<br \/>\nTelegraph forms<br \/>\nDirectory<br \/>\nNews CMS<br \/>\nMediaWiki<br \/>\nRegistration Manager<br \/>\nBUniverse<br \/>\nE-Mail Forwarding (EFS)<\/p>\n<h4>Incident Description and Resolution<\/h4>\n<p>IS&#038;T teams have resolved the incident.<\/p>\n<h4>Additional Information<\/h4>\n<p>The cause of this incident was determined to be a web service that needed to be restarted.<\/p>\n<p>If you continue to have issues, please contact the <a href=\"mailto:ithelp@bu.edu\">IT Help Center<\/a>.<\/p>\n<h4 class=\"update\">Previous Update<\/h4>\n<p><!-- more --><\/p>\n<p><strong>Incident Discovery Time:<\/strong> 10:22am on 02\/20\/2016<\/p>\n<p><strong>Services Impacted:<\/strong> Web Applications (SAP)<\/p>\n<h4>Description of Impact<\/h4>\n<p>The following web applications are currently unavailable:<br \/>\nCalendar<br \/>\nSearch<br \/>\nMaps<br \/>\nTelegraph forms<br \/>\nDirectory<br \/>\nNews CMS<br \/>\nMediaWiki<br \/>\nRegistration Manager<br \/>\nBUniverse<br \/>\nE-Mail Forwarding (EFS)<\/p>\n<h4>Current Status<\/h4>\n<p>IS&#038;T teams have not yet identified the cause of the incident, but are investigating.<\/p>\n<p><strong>Next Update:<\/strong> 11:46am<\/p>\n","protected":false},"excerpt":{"rendered":"<p>IS&#038;T teams have resolved the incident.<br \/>\n&#8230;<\/p>\n","protected":false},"author":3492,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":[],"categories":[795,1867],"tags":[],"_links":{"self":[{"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/posts\/97431"}],"collection":[{"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/users\/3492"}],"replies":[{"embeddable":true,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/comments?post=97431"}],"version-history":[{"count":5,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/posts\/97431\/revisions"}],"predecessor-version":[{"id":97436,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/posts\/97431\/revisions\/97436"}],"wp:attachment":[{"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/media?parent=97431"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/categories?post=97431"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/tags?post=97431"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}