{"id":94264,"date":"2015-09-10T14:16:22","date_gmt":"2015-09-10T18:16:22","guid":{"rendered":"http:\/\/www.bu.edu\/tech\/?p=94264"},"modified":"2015-09-10T14:41:44","modified_gmt":"2015-09-10T18:41:44","slug":"blackboard-learn-degraded-or-unavailable","status":"publish","type":"post","link":"https:\/\/www.bu.edu\/tech\/2015\/09\/10\/blackboard-learn-degraded-or-unavailable\/","title":{"rendered":"Resolved: Blackboard Learn &#8211; degraded or unavailable"},"content":{"rendered":"<p><strong>Incident Discovery Time:<\/strong> 02:10pm on 09\/10\/2015<br \/>\n<strong>Time of Resolution:<\/strong> 02:38pm on 09\/10\/2015<br \/>\n<strong>Services Impacted:<\/strong> Blackboard Learn<\/strong><\/p>\n<h4>Description of Impact<\/h4>\n<p>Blackboard Learn was degraded or unavailable.<\/p>\n<h4>Incident Description and Resolution<\/h4>\n<p>IS&#038;T teams have resolved the incident with vendor assistance.<\/p>\n<h4>Additional Information<\/h4>\n<p>The cause of this incident is under investigation.<\/p>\n<p>If you continue to have issues, please contact the <a href=\"mailto:ithelp@bu.edu\">IT Help Center<\/a>.<\/p>\n<h4 class=\"update\">Previous Update<\/h4>\n<p><!-- more --><\/p>\n<p><strong>Incident Discovery Time:<\/strong> 02:10pm on 09\/10\/2015<\/p>\n<p><strong>Services Impacted:<\/strong> Blackboard Learn<\/p>\n<h4>Description of Impact<\/h4>\n<p>Blackboard Learn is currently degraded or unavailable.<\/p>\n<h4>Current Status<\/h4>\n<p>IS&#038;T teams have not yet identified the cause of the incident, but are investigating.<\/p>\n<p><strong>Next Update:<\/strong> 03:15pm<\/p>\n","protected":false},"excerpt":{"rendered":"<p>IS&#038;T teams have resolved the incident with vendor assistance.<br \/>\n&#8230;<\/p>\n","protected":false},"author":3492,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":[],"categories":[17002,795,1867],"tags":[],"_links":{"self":[{"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/posts\/94264"}],"collection":[{"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/users\/3492"}],"replies":[{"embeddable":true,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/comments?post=94264"}],"version-history":[{"count":3,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/posts\/94264\/revisions"}],"predecessor-version":[{"id":94267,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/posts\/94264\/revisions\/94267"}],"wp:attachment":[{"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/media?parent=94264"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/categories?post=94264"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/tags?post=94264"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}