{"id":93590,"date":"2015-08-13T20:09:36","date_gmt":"2015-08-14T00:09:36","guid":{"rendered":"http:\/\/www.bu.edu\/tech\/?p=93590"},"modified":"2015-08-14T06:44:27","modified_gmt":"2015-08-14T10:44:27","slug":"butv-is-unavailable","status":"publish","type":"post","link":"https:\/\/www.bu.edu\/tech\/2015\/08\/13\/butv-is-unavailable\/","title":{"rendered":"Resolved: BUTV is unavailable"},"content":{"rendered":"<p><strong>Incident Discovery Time:<\/strong> 04:00pm on 08\/13\/2015<br \/>\n<strong>Time of Resolution:<\/strong> 03:35am on 08\/14\/2015<br \/>\n<strong>Services Impacted:<\/strong> Other &#8211; see description<\/strong><\/p>\n<h4>Description of Impact<\/h4>\n<p>BUTV was unavailable throughout the Charles River Campus.<\/p>\n<h4>Incident Description and Resolution<\/h4>\n<p>IS&#038;T teams have resolved the incident with vendor assistance.<\/p>\n<h4>Additional Information<\/h4>\n<p>The cause of this incident is under investigation.<\/p>\n<p>If you continue to have issues, please contact the <a href=\"mailto:ithelp@bu.edu\">IT Help Center<\/a>.<\/p>\n<h4 class=\"update\">Previous Update<\/h4>\n<p><!-- more --><\/p>\n<p><strong>Incident Discovery Time:<\/strong> 04:00pm on 08\/13\/2015<\/p>\n<p><strong>Services Impacted:<\/strong> BUTV<\/p>\n<h4>Description of Impact<\/h4>\n<p>BUTV is unavailable throughout the Charles River Campus.<\/p>\n<h4>Current Status<\/h4>\n<p>IS&#038;T teams are working with the vendor to restore service.<\/p>\n<p><strong>Next Update:<\/strong> upon incident resolution<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Incident Discovery Time: 04:00pm on 08\/13\/2015 Time of Resolution: 03:35am on 08\/14\/2015 Services Impacted: Other &#8211; see description Description of Impact BUTV was unavailable throughout the Charles River Campus. Incident Description and Resolution IS&#038;T teams have resolved the incident with vendor assistance. Additional Information The cause of this incident is under investigation. If you continue&#8230;<\/p>\n","protected":false},"author":3492,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":[],"categories":[795,1867],"tags":[],"_links":{"self":[{"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/posts\/93590"}],"collection":[{"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/users\/3492"}],"replies":[{"embeddable":true,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/comments?post=93590"}],"version-history":[{"count":2,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/posts\/93590\/revisions"}],"predecessor-version":[{"id":93592,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/posts\/93590\/revisions\/93592"}],"wp:attachment":[{"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/media?parent=93590"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/categories?post=93590"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/tags?post=93590"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}